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A ‘SEET’ at the Table: Managing the Four Drivers of Patient Experience

Walker Info - Patient Experience

Each a small but powerful gesture to ease the patients fear and transform the interaction into one of care and connection. This is patient experience. Hospitals with higher patient experience scores report a 161% better net margin than competitors with low scores. [1] Patient experience influences provider loyalty.

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Practice tip of the week: Improving the patient experience

Physicians Practice

This April 2025 article on improving the patient experience gives this tip: 2. Start by mapping appointment types—new patient, well-visit, urgent squeeze-in—and building smart rules so the platform can’t double-book or slot a complex case into a 10-minute window.

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Insights from Digital Health Leaders at ViVE 2025

EvidenceCare

We find contextual information about where patients are in their journey and provide just-in-time, bite-sized information in ways they prefer and can revisit as needed. And the other really exciting thing is that these patients are 60% less likely to have unnecessary labs, X-rays, or EKGs in preparation for surgery.

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Navigating the Shift to Value-Based Care: Investing in the Patient Experience

Relias

As a result, the healthcare industry is witnessing a pivotal shift from the traditional fee-for-service model toward a value-based care model, whose focus on patient outcomes aligns with an increased focus on patient experience.

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What is the Quadruple Aim of healthcare?

Mobius MD

The Triple Aim of healthcare refers to three goals: enhancing the patient experience, improving population health, and reducing costs. Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. The post What is the Quadruple Aim of healthcare?

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Maine Hospital Using AI to Record Patient Conversations

Scrubs

Deborah Vaughan, a patient at the hospital, said she appreciates being able to look her doctor in the eye while talking about her health. Her regular doctor, Dr. Rebecca Hemphill, used the AI app during her last two medical appointments at MaineHealth. The AI is sold under the name Dragon Ambient Experience or DAX.

Hospital 264
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Reduce patient wait times with these tips

Mobius MD

Long waits are a primary driver of patient dissatisfaction , so reducing patient wait times should be a priority for every practice. Reducing delays sets the tone for a better visit and enhances the patient experience. The average patient wait time across specialties in U.S. cities is 20 minutes.