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Practice tip of the week: Improving the patient experience

Physicians Practice

Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts. This April 2025 article on improving the patient experience gives this tip: 2. Offer Amazon-style scheduling Consumers book flights and groceries online; they want the same autonomy in health care. Singer, M.D.

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Navigating the Shift to Value-Based Care: Investing in the Patient Experience

Relias

As a result, the healthcare industry is witnessing a pivotal shift from the traditional fee-for-service model toward a value-based care model, whose focus on patient outcomes aligns with an increased focus on patient experience.

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The Right Population Health Analytics to Transform the Patient Experience

Electronic Health Reporter

Consider a situation where healthcare is not just an industry term — a situation where EHRs are not an integral part of physicians schedule but just a support to providing care. All considered, imagine a situation where patient-centric care actually involves the patient, and patient engagement is not […].

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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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21 Tips for How to Improve the Patient Experience

Walker Info - Patient Experience

Patient experience is more than feeling good about feeling good. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list.

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Doctors, patients, insurers all frustrated with prior authorization, RFK Jr. and Dr. Oz say

Medical Economics

Marshall, an obstetrician-gynecologist, described a patient whose scheduled infertility surgery was canceled the day it was scheduled due to PA. If that procedure requires prior authorization at all, it should be done once, quickly, almost invisibly to the patient. Roger “Doc” Marshall, MD (R-Kansas), and Rep.

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Maximizing the Patient Experience: Essential Soft Skills for Medical Assistants

Northwest Suburban College

However, it’s crucial not to overlook the importance of non-technical or “soft” skills that significantly contribute to creating exceptional patient experiences. They often face unexpected situations, changes in patient schedules, and new medical technologies or practices.