Physicians Practice

JUNE 6, 2025

Recent Videos Related Content Patient loyalty: Encourage them to keep coming back Neil Baum, MD June 6th 2025 Article Creating memorable patient experiences boosts loyalty and encourages repeat visits to your medical practice. Below are nine no-cost tactics to lift morale today and retention tomorrow.

Billing

Relias

JUNE 3, 2025

Healthcare providers are no strangers to service challenges missed appointments, long wait times, communication breakdowns, or billing confusion are part of the everyday operational landscape. But in a patient-first world, its not the mistake that defines your organization its how you recover from it.

Best Practices

Health Prime

NOVEMBER 20, 2024

Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability. Learn more about this in our blog Improve your front desk processes with these best practices. Main issues in the check-in process 1.

Medication

CollaborateMD

JUNE 20, 2025

When integrated with powerful practice management tools, EHR data reveals patient trends, triggers preventive interventions, and streamlines every step of the care-to-collection journey. Heightened Patient Outcomes through Data-driven Decisions Access to real-time clinical data helps providers make faster, more accurate diagnoses.

Appointments

Phlebotomy Careers

JUNE 22, 2025

This guide explores everything you⁣ need to know about these courses, their benefits,⁢ practical tips, and⁢ how to choose ⁤the best program to advance your ⁤nursing career. Phlebotomy courses designed for nurses are ⁤specialized training programs that teach the techniques and best practices for drawing blood safely and efficiently.

Certification

Arkenea

JULY 9, 2025

Qualitative benefits encompass improved clinician satisfaction, enhanced patient experience, and stronger competitive positioning in the healthcare marketplace. Clear communication about implementation timelines, training schedules, and support resources helps reduce anxiety and resistance to change.

Unit Organization and Environment

Phlebotomy Careers

JUNE 28, 2025

Patient Confidence ⁣& Comfort : Well-trained phlebotomists ‍provide a better patient experience, reducing anxiety and complications. Practical Tips for Choosing the Right Phlebotomy Program Research thoroughly : Read ⁣reviews, visit campuses, and talk to alumni.

Certification

Phlebotomy Careers

JULY 10, 2025

Community ⁢Impact Directly improve patient outcomes through⁣ compassionate⁣ blood collection services. Practical Tips for ​Aspiring Phlebotomists Develop strong interpersonal skills: ⁤Patients frequently enough ⁤feel anxious;⁢ compassionate communication improves their experience.

Certification

Arkenea

JUNE 23, 2025

From electronic health records and clinical research papers to medical imaging reports and patient communications, the sheer volume of healthcare information grows exponentially each year. Data Silos : Different departments often use separate AI tools that can’t communicate or share insights across the organization.

Documentation

Arkenea

JULY 23, 2025

HL7 FHIR has emerged as the standard for healthcare data exchange, enabling real-time bidirectional communication between billing systems and clinical applications. Patient portal integration for billing transparency improves patient satisfaction and collection rates by providing easy access to billing information and payment options.

Billing

Phlebotomy Careers

JULY 8, 2025

Prepare for the Certification Exam: Use practice tests ⁣and‍ study guides specific‍ to your certifying agency. Develop Good Communication Skills: Comfort and reassurance during blood draws improve patient experience‍ and safety.

Certification

Arkenea

JUNE 20, 2025

From patient scheduling and registration through denial management and appeals, we examine each component in detail, highlighting best practices, implementation strategies, and optimization opportunities that can drive significant improvements in financial performance and operational efficiency.

Documentation

Arkenea

AUGUST 4, 2025

Best Practices for Clinical Trial Data Management Implementing effective clinical trial data management requires careful attention to planning, execution, and continuous improvement processes. Organizations that follow established best practices consistently achieve better outcomes and avoid common pitfalls.

Patient Safety

MedicalGPS

OCTOBER 5, 2022

A quick survey of your healthcare peers (or even a Google search) will tell you one thing almost certain about the importance of care team communication with patients: most healthcare quality experts agree that improving communication between patients and healthcare staff is the number one factor in improving patient experience.

Communication

Walker Info - Patient Experience

OCTOBER 7, 2021

The current state of B2B customer experience provides an opportunity for those B2B businesses that can rethink and retool their approach to achieving greater business success. B2B CX Best Practices If there is one prevailing imperative for B2B companies, it’s to get started. Boost engagement and communication.

Best Practices

Coronis Health

AUGUST 10, 2023

Best practices in hospital billing and coding processes are key to guiding coders as they navigate the complexities of chart documentation. By staying updated on the latest coding standards, technologies, and best practices, hospital coders can enhance their career prospects and improve healthcare delivery and performance.

Best Practices

Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

Patient Experience

Walker Info - Patient Experience

JULY 7, 2022

Good communication is essential to executing a successful customer experience (CX) program. In fact, a comprehensive communications plan, developed well before your first survey is ever deployed, can propel your CX program from “just OK” to a level that enables you to motivate change, accelerate action, and achieve desired results.

Communication

Relias

MAY 6, 2025

I sat down with Elaine Cox, Chief Medical Officer at Riley Childrens Health at Indiana University Health, and Craig Manson, CEO of Configo Health, to discuss how having the right data can help healthcare organizations truly engage patients and their families, and improve their care. question among team members for effective communication.

Patient Experience

Relias

APRIL 18, 2025

Patient Experience Week is the opportunity to showcase your organizations commitment to patient centricity, and now is the perfect time to start planning how you’ll celebrate. By implementing thoughtful patient experience ideas, you can make this annual event impactful for both your staff and patients.

Patient Experience

Northwest Suburban College

FEBRUARY 1, 2024

High-quality communication skills are indispensable for healthcare professionals, particularly those in the positions of Dental Assistants, Medical Assistants, and Pharmacy Technicians. These professionals act as a vital link between patients and other healthcare providers, ensuring collaboration and coordination of care.

Communication

Valant

MARCH 30, 2024

A patient’s medical history, presenting concerns, treatment preferences, and any relevant psychosocial factors should all be documented. Comprehensive documentation also facilitates communication and collaboration among members of a patient’s whole treatment team. Telehealth integration expands access to care.

Best Practices

MedicalGPS

NOVEMBER 9, 2022

So, what do your patients experience when they arrive at your practice? When you look a person in the eye, you communicate confidence and belief in your message. Failing to make eye contact, makes you look less believable, and less confident and reduces the likelihood the patient is listening. Use Personal Details.

Customer Service

Health Prime

APRIL 11, 2024

Staff training and productivity: Provide ongoing training to staff members to ensure they are well-versed in the latest industry regulations and best practices. Also, remember to optimize staffing levels and roles to improve productivity and patient care.

Billing

Northwest Career College

JUNE 18, 2024

Proper techniques aimed at reducing patient discomfort, such as the use of a warm compress to make veins more accessible and distraction techniques, can effectively mitigate this aspect of patient anxiety. More so, clear communication on the expectations of such procedures may remove the halo of fear.

Communication

Health Prime

MARCH 21, 2024

Verification of insurance benefits Verifying patients’ insurance coverage is a proactive measure that healthcare providers take before scheduled appointments. Additionally, clear communication of patient responsibilities, such as copays or deductibles, during scheduling promotes transparency.

Medication

Arkenea

OCTOBER 16, 2024

Healthcare website accessibility tools and best practices help hospitals to up their accessibility game and design a compliant site for users. It also highlights best practices for accessibility, along with tips on how to make an accessible healthcare website. percent were non-compliant.

Best Practices

Health Prime

MAY 2, 2024

Learn other strategies to build your online presence and market your practice in our blog How to market your medical practice and improve your business. Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience.

Follow-Up

Valant

AUGUST 20, 2024

Know the Rules and Regulations for Group Therapy A helpful group therapy experience begins with some ground rules. Become familiar with the mandates and best practices that will contribute to a safe and effective treatment environment: Maintain confidentiality. Therapists are legally bound by confidentiality.

Billing

Medical Advantage

MARCH 18, 2024

The Key Players in Delivering Patient Satisfaction In the intricate landscape of healthcare, patient attrition poses a significant challenge for providers. Many factors contribute to patient migration, including dissatisfaction with service quality, long wait times, communication gaps, and lack of personalized care.

Patient Satisfaction

Guideway Care

APRIL 18, 2024

To address both effectively, hospital quality leaders must understand the difference between patient satisfaction and quality scores. Understanding Patient satisfaction Patient satisfaction refers to how patients perceive their experience with healthcare services.

Patient Satisfaction

Northwest Suburban College

JUNE 7, 2024

Developing Effective Interpersonal Communication Skills Interacting and communicating effectively with patients, their families, and other healthcare professionals is a cornerstone of being a successful medical assistant.

Medical Assistant

Walker Info - Patient Experience

MARCH 7, 2024

According to Qualtrics, brands risk losing nearly 10% of their revenue through poor customer experience management. With the rise of online reviews and social media, customers have a global megaphone to communicate about brands. The quality of the customer experience determines if what gets shared is negative or positive.

Customer Service

Health Populi

MARCH 13, 2024

Among TRAIN’s goals are to share best practices related to AI in health care especially focused on safety, reliability and monitoring AI algorithms, providing tools to help measure outcomes associated with the AI deployments, and to facilitate the development of a federated national AI outcomes registry to capture real-world outcomes. “We

Collaboration

Relias

APRIL 18, 2025

In the healthcare sector, consumer experience is even more important than in other industries. Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. That means offering the best experience and care is undeniably important.

Patient Experience

CollaborateMD

SEPTEMBER 13, 2024

Here are five benefits you can enjoy from insights provided by patients: Improved patient satisfaction:  Regular feedback helps you find and solve problems in your practice. These fixes can lead to higher patient satisfaction. More revenue:   Studies  link positive patient experiences with increased hospital revenue.

Follow-Up

Walker Info - Patient Experience

JULY 18, 2023

For more standard situations, a best practice is for the assigned owner to contact the customer within two to five business days. Internally, if an employee provides feedback that his/her laptop still isn’t working, it may take time to troubleshoot or get a new computer.

Follow-Up