Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. One descriptor noted “ a strategic partnership to humanize the healthcare financial experience.”

Patient Experience 90

Patient Experience Billing Insurance Hospital 90

Arkenea

JUNE 20, 2025

EHR revenue cycle management represents far more than simply connecting clinical and billing systems. It embodies a fundamental transformation in how healthcare organizations approach financial operations, patient engagement, and operational efficiency. Additionally, EHR RCM can also enhance patient satisfaction.

Documentation 52

Documentation Billing Scheduling Insurance 52

Health Populi

JUNE 4, 2024

Health Populi’s Hot Points: For the patient-member-consumer, the digital experience “is” the overall experience given the growing use of online scheduling, online access to portals and EHRs, use of telehealth and virtual care platforms for clinical encounters, and bill paying, among other digital health care interactions.

Patient Experience 71

Patient Experience Customer Service Appointments Insurance 71

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. This information serves as the foundation for billing and reimbursement processes.

Medication 105

Medication Billing Follow-Up Appointments 105

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Health Prime

APRIL 11, 2024

Medical practices and billing services constantly seek ways to enhance efficiency and financial performance. ” While they may sound similar, understanding their distinctions is crucial for healthcare providers and billing professionals. Also, remember to optimize staffing levels and roles to improve productivity and patient care.

Billing 105

Billing Patient Satisfaction Scheduling Medical Coding 105

CollaborateMD

JUNE 20, 2025

With a platform that collects and connects data across billing, scheduling, clinical care, and patient communication, CollaborateMD allows your staff to focus on delivering better outcomes while we handle the behind-the-scenes complexities.

Billing 52

Billing Appointments Collaboration Patient Safety 52

CollaborateMD

MARCH 20, 2025

It can bring a refreshing shift from scattered patient files and billing information to seamless, stress-free workflows and revenue management. Billing and Claims Management : Ensure smooth processes for medical billing , insurance claims, and payment collection. What happens if systems are mismatched?

Appointments 52

Appointments Billing Scheduling HIPAA 52

Health Populi

FEBRUARY 7, 2019

Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers. Less than half say they’re currently getting that support from health care providers.

Patient Experience 125

Patient Experience Communication Scheduling Appointments 125

Physicians Practice

JUNE 30, 2025

Appropriate Use Cases in Healthcare (00:04:31) Agent AI’s current use in low-clinical, high-administrative tasks like scheduling and EHR management. AI in Staffing and Documentation (00:11:32) Explores AI’s role in automating scheduling and its success in clinical documentation (ambient scribing).

Diagnostics 52

Diagnostics Billing Communication Documentation 52

Northwest Career College

FEBRUARY 28, 2025

Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. Handled all insurance forms and also billing-related processes. These vital tasks provide a seamless patient experience and allow medical professionals to focus on caregiving.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Health Prime

NOVEMBER 20, 2024

Inaccurate patient information Collecting accurate patient information is one of the main objectives of the check-in process. In this stage of the medical billing process, your front-end staff ensures proper collection and recording of valuable data essential to provide proper services to the patient and ensure their coverage.

Medication 52

Medication Patient Satisfaction Communication Insurance 52

CollaborateMD

DECEMBER 5, 2023

Data that helps make decisions and increases prosperity in healthcare practices In the complex healthcare industry, medical billing metrics serve as guiding beacons for practices and billing services. Understanding Medical Billing Metrics Medical billing KPIs are essential metrics in the healthcare industry for several reasons.

Billing 52

Billing Medication Patient Satisfaction Appointments 52

Scrubs

NOVEMBER 2, 2023

They can often perform clinical duties like taking patient vital signs, administering injections, and assisting with minor surgical procedures. At the same time, they manage administrative tasks such as scheduling appointments, billing, and maintaining patient records.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Health Populi

JULY 20, 2022

The plotline kicks off with 3 of the 4 quartet (Jessay Martin, Robert Reeves and Mick Peterson) looking for their friend Bill Lyons, who is missing from their rehearsal for their next dance thread to get ready for their next TikTok production. Receiving delivery same-day.

Billing 127

Billing Collaboration Scheduling Medication 127

Valant

AUGUST 20, 2024

Put Proper Systems in Place Before you enroll a single patient in your new venture, make sure your daily workflow supports the logistics of group management. Scheduling: You’ll collaborate with group members to select a meeting day and time that works for everyone.

Billing 105

Billing Documentation Scheduling Appointments 105

Health Prime

MARCH 6, 2024

Additionally, it allows patients to: Access their medical records Schedule appointments Receive important updates This seamless communication fosters patient engagement , leading to increased satisfaction and loyalty. Time and cost savings A patient portal significantly reduces administrative overhead.

Communication 98

Communication HIPAA Appointments Billing 98

CollaborateMD

DECEMBER 11, 2023

Medical billing plays a critical role in the financial stability of healthcare providers. Fortunately, medical billing software offers a solution to the challenges healthcare providers face. The impact of billing challenges is felt by healthcare providers and patients. They can have significant consequences for patients.

Billing 52

Billing Medication Follow-Up HIPAA 52

CollaborateMD

JANUARY 31, 2024

Navigating piles of billing paperwork drains your time and energy. The right medical billing software streamlines this process, making it quicker and more accurate. The added efficiency gives you more time for patient care and reduces administrative headaches.  This article breaks down chiropractic medical billing software.

Billing 52

Billing Medication Follow-Up Insurance 52

Arkenea

JULY 9, 2025

Qualitative benefits encompass improved clinician satisfaction, enhanced patient experience, and stronger competitive positioning in the healthcare marketplace. Clear communication about implementation timelines, training schedules, and support resources helps reduce anxiety and resistance to change.

Unit Organization and Environment 52

Unit Organization and Environment Tests Communication HIPAA 52

Valant

JUNE 24, 2025

” Telehealth makes treatment accessible to more people and opens the door to increased scheduling flexibility. Creating Patient Experiences That Matter Consider accessibility from day one. You need reliable systems for scheduling, billing, intake, and internal communication.

Documentation 52

Documentation HIPAA Scheduling Communication 52

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice. Outsourcing administrative tasks can free mental health practitioners to focus on patient care.

Follow-Up 105

Follow-Up Appointments Billing Scheduling 105

Northwest Career College

APRIL 9, 2025

Enhance Patient Communication Good communication skills will help the Medical Assistant build trust and ensure patients understand their treatment plans. Improved listening and explaining increase patient comfort and support. Here, the focus is to enhance these much-needed communication skills for a better patient experience.

Medical Assistant 40

Medical Assistant Medication Patient Satisfaction Follow-Up 40

Health Populi

DECEMBER 30, 2024

But I’ll be there beginning 3rd January, scheduling pre-show meetings with innovators, analysts, and my own clients who will be attending the meeting. Health Populi’s Hot Points: I leave time in my frenetic schedule at CES for serendipity to kick in.

Scheduling 62

Scheduling Medication Billing Insurance 62

Health Populi

OCTOBER 5, 2020

Power has measured telehealth satisfaction, based on four considerations: customer service, consultation, enrollment, and billing and payment. Amwell also began allying with TytoCare this week, to enable home-based physical exams using med-tech designed for patients’ at-home use. This is the second year that J.D.

Physical Exams 147

Physical Exams Customer Service Follow-Up Insurance 147

Arkenea

JUNE 23, 2025

Phase 1: Assessment and Planning (Months 1-2) Current State Analysis : Begin with a comprehensive assessment of your organization’s existing data landscape, technical infrastructure, and workflow requirements.

Documentation 52

Documentation HIPAA Discharges Medical Coding 52

Valant

MARCH 26, 2024

Standardizing technology systems can make all the difference to the efficiency of your workflow, the patient experience, the ease of training new staff, and your practice’s capacity to grow profits. Patients, too, likely have opinions and how they want and need to interact with your practice.

Scheduling 52

Scheduling Billing Patient Experience Appointments 52

Health Populi

JUNE 27, 2024

Patients’ experience with health care in the U.S. adult consumers’ perspectives defined “patient experience” (PX) as, “The sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.” The study into U.S.

Discharges 62

Discharges Appointments Scheduling Patient Experience 62

Health Populi

JUNE 25, 2018

Convenience is an integral component to consumer experience, and for healthcare that means same-day appointments, messaging between patients and clinicians, hours of operation, and on-line scheduling. A majority of providers offer these initiatives or are rolling them out.

Hospital 81

Hospital Customer Service Patient Experience Billing 81

Health Prime

MAY 23, 2025

All medical specialties have unique rules and nuances when it comes to billing and revenue cycle management. However, anesthesia billing stands apart due to its highly specialized charge formulas , time-based units, and the level of precision required to ensure full reimbursement. A patient receives a surprise anesthesia bill.

Billing 52

Billing Documentation Patient Experience Patient Satisfaction 52

Health Populi

OCTOBER 26, 2023

Krush explained the importance of any digital front door in health care covering the entire patient journey, from initial awareness of symptoms and appointment scheduling to filling prescriptions, obtaining referrals, dealing with medical bills and asking general questions.

Tests 103

Tests Appointments Medication Billing 103

Health Populi

JUNE 6, 2021

The “digital front door” has become increasingly important to health care organizations, as well, with 63% of providers enabling patients to make appointments through their portal, and 61% providing online bill payment.

Patient Satisfaction 87

Patient Satisfaction Follow-Up Patient Experience Communication 87

MedVA

DECEMBER 7, 2023

Schedule Assistance: Virtual medical assistants excel in managing appointment schedules, ensuring that patients are accommodated efficiently. A MedVA virtual medical assistant can provide reminders and confirmations to patients, reducing no-show rates during the hectic holiday season.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Valant

JULY 5, 2024

These processes form the backbone of an efficient behavioral health workplace, and can tremendously improve the patient and provider experience. Scheduling Process Easy scheduling is the base of an efficient workflow in behavioral health practices. A user-friendly patient portal can meet these needs.

Documentation 40

Documentation Billing Scheduling Appointments 40

Health Populi

JUNE 6, 2023

For patients, the most painful access issue for most is seeing a clinician quickly, which 4 in 5 health consumers point to. Then, 1 in 2 patients say finding an appointment that fits their schedule is a top pain issue, followed by appointment schedule processes.

Appointments 62

Appointments Scheduling Billing Medication 62

CollaborateMD

SEPTEMBER 13, 2024

Here are five benefits you can enjoy from insights provided by patients: Improved patient satisfaction:  Regular feedback helps you find and solve problems in your practice. These fixes can lead to higher patient satisfaction. More revenue:   Studies  link positive patient experiences with increased hospital revenue.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

Northwest Suburban College

JUNE 14, 2024

They may be responsible for preparing the examination room, obtaining vital signs, and ensuring the patient is comfortable. Their attentive care helps create a positive patient experience while providing crucial support to physicians.

Medical Assistant 52

Medical Assistant Medication Follow-Up Appointments 52