Blog, Patient Care and Patient Satisfaction - Healthcare Support Central

5 issues in the check-in process that impact your medical practice

Health Prime

NOVEMBER 20, 2024

If it happens, errors or inefficiencies can lead to multiple problems, affecting patient satisfaction and your practice’s overall efficiency and financial health. Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability.

Medication

Medication Patient Satisfaction Communication Insurance

3 effective strategies to minimize administrative burden during holiday peaks

Health Prime

DECEMBER 4, 2024

Using a well-thought-out, user-friendly plan that offers the highest possible level of patient engagement increases the revenue of the medical practice and the patient’s satisfaction. The revenue for the practice is also greatly increased, and patient satisfaction is raised even without the need for additional workload.

Billing

Billing Scheduling Appointments Patient Satisfaction

7 ways to cut overhead without cutting staff

Physicians Practice

JULY 8, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article Discover effective strategies to reduce overhead costs in medical practices without layoffs, enhancing staff morale and improving patient care. Rent, supplies and payroll devour well over half of every medical practice’s budget, and each line item is getting fatter.

Billing

Billing Communication Documentation Patient Satisfaction

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5 issues in the check-in process that impact your medical practice

Health Prime

NOVEMBER 20, 2024

If it happens, errors or inefficiencies can lead to multiple problems, affecting patient satisfaction and your practice’s overall efficiency and financial health. Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability.

Medication

Medication Patient Satisfaction Communication Insurance

6 ways to develop the careers of medical practice employees

Physicians Practice

AUGUST 12, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article Discover six effective strategies to enhance career growth for medical practice employees, boosting retention, motivation, and patient care. Q: What’s the link between staff development and patient care?

Medication

Medication Billing Communication Documentation

How pay-first and direct primary care models are reshaping practice finances and patient experience

Medical Economics

JUNE 25, 2025

Implementing either model also requires robust digital tools — such as integrated patient portals, automated reminders and secure payment interfaces — to ensure seamless eligibility checks, billing coordination and patient record continuity.

Patient Experience

Patient Experience Billing Insurance Appointments

9 ways to stay sharp when summer fatigue sets in

Physicians Practice

JULY 8, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article Utilize these nine strategies to combat mid-summer fatigue, boost practice efficiency and maintain energy levels through August and beyond. July’s relentless heat, staggered vacations and an ever-swelling inbox can make even a well-run practice feel like it’s running on fumes.

Billing

Billing Communication Documentation Huddles/Rounds

How BPCI Enhances Patient Experience and Lowers Costs: A Comprehensive Guide

Guideway Care

JANUARY 14, 2025

It enhances coordination between providers while motivating them toward comprehensive management strategies focused on complete patient care. These combined methods are pivotal in reducing expenditures without sacrificing excellence in patient care standards.

Patient Experience

Patient Experience Acute Care Discharges Collaboration

Does your practice need to hire more staff?

Physicians Practice

AUGUST 4, 2025

Reynolds Fact checked by Chris Mazzolini Blog Video Stop letting staff shortages hurt patient care—track these three proven metrics to know when to hire in this quick P2 Management Minute. 74: From patient to president, with AMA President Bobby Mukkamala, M.D. August 4, 2025 By Keith A.

Billing

Billing Communication Documentation Appointments

How to restore trust in the American health care system

Medical Economics

AUGUST 5, 2025

One way to achieve this is by shifting to value-based care models that incentivize care quality and patient outcomes.

Patient Safety

Patient Safety Patient Centered Care Collaboration Communication

Smart Strategies to Minimize Anesthesia Denials and Maximize Revenue

Health Prime

MAY 23, 2025

In fact, according to an American Medical Association (AMA) survey , prior authorizations remain a frustrating barrier to timely reimbursement and continue to interfere with patient care, including treatment delays and abandonment. Want to learn how we can help your anesthesia group cut denials and capture more revenue?

Billing

Billing Patient Experience Documentation Patient Satisfaction

Lead, follow or get out of the way

Physicians Practice

JUNE 20, 2025

Reynolds Blog Article Innovative medical practices thrive by embracing change, prioritizing patient care and learning from setbacks to enhance success and satisfaction. This blog will discuss what early adopters do to implement innovative and exciting practices. This same concept applies to any medical practice.

Billing

Billing Communication Follow-Up Appointments

Allscripts EMR vs Custom EHR Solutions

Arkenea

APRIL 8, 2025

The landscape of healthcare is constantly evolving, and with it, the need for efficient and innovative tools to manage patient care, streamline workflows, and meet regulatory compliance. This blog provides an in-depth exploration of Allscripts EMR, highlighting its features, benefits, and applications. Why Choose Allscripts EMR?

Billing

Billing Appointments Scheduling Patient Care

P2 Management Minute: Boosting practice staff morale

Physicians Practice

JULY 14, 2025

Reynolds Fact checked by Chris Mazzolini Blog Video Boost staff morale fast with this 60-second P2 Management Minute: cost-free, actionable ideas that energize teams and elevate your medical practice. Hold a low-budget mini-event for patient-satisfaction highs, clean coding streaks, and yes, birthdays. Ask, recognize, celebrate.

Billing

Billing Communication Documentation Patient Satisfaction

The importance of financial transparency in your practice

Health Prime

SEPTEMBER 12, 2024

This principle includes your Revenue Cycle Management (RCM) process from end-to-end, positioning it as a core for proper trustworthiness or effectiveness and patient satisfaction. Read more about this in our blog 4 steps to improve your patient payments process. In medical billing, precision and clarity are key.

Patient Satisfaction

Patient Satisfaction Billing Insurance Patient Care

Enhancing patient satisfaction in modern telehealth

Practice Builders

MARCH 22, 2024

In today’s rapidly evolving healthcare landscape, patient satisfaction stands as a crucial metric for evaluating the quality of care provided. With the advent of telehealth, patient engagement has taken on a new dimension, offering innovative ways to improve the healthcare experience for both patients and providers.

Patient Satisfaction

Patient Satisfaction Appointments Scheduling Communication

5 signs you should consider a medical billing partner

Health Prime

SEPTEMBER 19, 2024

Learn about the benefits of outsourcing your medical billing in our blog 5 reasons to outsource your medical billing. Limited focus on patient care Balancing medical billing along with patient care responsibilities can overwhelm providers. Subscribe to the Health Prime blog. At Health Prime, we can help!

Billing

Billing Medication Patient Care Follow-Up

Enhancing Patient Satisfaction with the 5 Ps of Nursing Rounding

Guideway Care

JULY 3, 2024

The healthcare industry attempts to enhance patient satisfaction in hospitals through the implementation of the 5 Ps of nursing rounding. This is proactive and forms a core part of quality patient care as patients’ needs are addressed satisfactorily and efficiently.

Patient Satisfaction

Patient Satisfaction Huddles/Rounds Discharges Patient Education

Staff shortages and high turnover rates in healthcare: A growing crisis

Health Prime

JUNE 20, 2024

Staff shortages and high turnover rates in healthcare affect the quality and safety of healthcare services, disrupt the efficiency of healthcare facilities, and have far-reaching implications for patient care and financial stability. Read more about this in our blog What is your administrative burden costing you?

Billing

Billing Appointments Patient Care Patient Satisfaction

Revenue vs Practice Optimization: What is the difference?

Health Prime

APRIL 11, 2024

However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction. It goes beyond financial considerations and includes workflow management, staff productivity, and patient engagement. Subscribe to the Health Prime blog.

Billing

Billing Patient Satisfaction Scheduling Follow-Up

5 strategies for mental health providers to enhance reimbursements

Health Prime

OCTOBER 10, 2024

As mental health demand continues to grow exponentially , it is equally important for mental health providers to optimize their billing practices to ensure fair and timely reimbursements, enabling them to continue delivering high-quality patient care. Strategies to improve your mental health reimbursements 1.

Billing

Billing Medical Coding Documentation Appointments

Why should you trust your enrollment process to a medical billing expert?

Health Prime

OCTOBER 17, 2024

Therefore, counting on a trustful partner frees your in-house staff to focus on patient care and other essential duties. Focus on patient care Medical practices’ primary goal is to provide high-quality patient care. All these tasks can be time-consuming for providers and healthcare staff.

Billing

Billing Medication Follow-Up Insurance

Running Your New Practice: 4 Functions to Consider Outsourcing and Hiring For

Valant

MAY 30, 2024

By understanding the pros and cons of each decision, practitioners can make the choices that allow them to focus on delivering quality patient care and setting their practice up for success. Effective HR practices support staff recruitment, training, and retention, cultivating a work environment conducive to high-quality patient care.

Billing

Billing Follow-Up Insurance Patient Satisfaction

5 Strategies to Improve Patient Experience

Practice Builders

FEBRUARY 28, 2024

The calculation of patient satisfaction involves gathering feedback from patients and gauging their perceptions and feelings about their healthcare experience. Patient experience surveys serve as a valuable tool to collect this information, providing insights into the overall satisfaction levels of patients.

Patient Experience

Patient Experience Patient Satisfaction Appointments Communication

Effective Follow-up Procedures for Patient Care as a Dental Administrative Assistant

Northwest Career College

MAY 27, 2024

In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments. The goal is to enhance the care and encourage them to return for regular dental visits. Make each patient feel important by remembering personal details, dental history, and past conversations.

Follow-Up

Follow-Up Patient Care Patient Satisfaction Appointments

Understand your Revenue Cycle to set your medical practice for success

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. Read more about enhancing your patient billing process in our whitepaper How to Improve your Patient Collections Process.

Medication

Medication Follow-Up Billing Appointments

Innovative Nurse Practitioners Can Turn the Tide

Minority Nurse

NOVEMBER 14, 2023

With a growing shortage of primary care physicians , the need for NPs could not be more dire. When NPs approach patient care innovatively, everyone benefits from their creativity. “Nurse Practitioners do what nurses do best — educate and listen to their patients,” states Dr. .

Acute Care

Acute Care Collaboration Patient Care Patient Satisfaction

5 benefits of benchmarking for your medical practice

Health Prime

OCTOBER 24, 2024

It is one of the primary approaches to quality improvement and can enhance professional growth, system performance, and patient outcomes. Set benchmarks for your medical practice to boost income and enhance patient care. Check out our whitepaper to learn more about how to begin benchmarking. Reach us at sales@hpiinc.com.

Medication

Medication Patient Satisfaction Appointments Scheduling

5 benefits of benchmarking for your medical practice

Health Prime

OCTOBER 24, 2024

It is one of the primary approaches to quality improvement and can enhance professional growth, system performance, and patient outcomes. Set benchmarks for your medical practice to boost income and enhance patient care. Check out our whitepaper to learn more about how to begin benchmarking. Reach us at sales@hpiinc.com.

Medication

Medication Patient Satisfaction Appointments Scheduling

Chairside Manner 101 for Dental Assistants

MedQuest College

JULY 19, 2024

In dental care, technical expertise is essential, but equally crucial is the ability to connect with patients on a personal level. Chairside manner, the way dental professionals interact with patients during appointments, plays a significant role in patient satisfaction and overall experience.

Patient Satisfaction

Patient Satisfaction Medical Terminology Communication Appointments

How to address staff shortage in your medical practice

Health Prime

AUGUST 10, 2023

When your practice is understaffed, it can lead to increased stress, decreased efficiency, and compromised patient care. Read more about this in our blog A Three-Point Checklist for choosing your Technology Solutions Partner. Read more about it in our blog 4 reasons why you should train your staff to improve your practice.

Medication

Medication Scheduling Billing Patient Care

5 Signs Your Behavioral Health Practice Needs to Regain Centralized Control (And How to Do It)

Valant

MARCH 20, 2024

Efficient operations are the foundation of any successful behavioral health practice, with a thoughtful clinical workflow supporting quality patient care and sustainable practice growth. Eroding profitability hinders a practice’s ability to invest in growth or quality patient care.

Billing

Billing Communication Documentation Patient Satisfaction

Main Value-Based Care Metrics for Healthcare Practices

Practice Builders

MARCH 28, 2024

In this blog post, we’ll explore how these metrics can help practitioners build a culture of continuous improvement and patient-centric care, promote healthcare equity, and help medical practices deliver the highest quality of care to their patients.

Patient Satisfaction

Patient Satisfaction Emergency Response Collaboration Communication

Meet a Champion of Nursing Diversity: Stacey Garnett

Minority Nurse

NOVEMBER 8, 2023

In the fast-paced and ever-evolving behavioral healthcare field, nursing leaders are crucial in ensuring efficient operations, a supportive work environment for nurses, and providing quality patient care. Her leadership inspires current and future nurses to provide patients with the high-quality care they need and deserve.

Unit Organization and Environment

Unit Organization and Environment Collaboration Patient Centered Care Hospice

How EHR Reporting Helps Identify Areas of Improvement for Your Practice

Valant

FEBRUARY 24, 2024

Clinical reporting is a critical tool for optimizing a practice’s operations, ultimately leading to improved patient care and outcomes. Patient satisfaction is shaped by the details as much as by the big picture. Efficient scheduling enhances patient satisfaction as well as resource allocation within the practice.

Billing

Billing Patient Satisfaction Appointments Scheduling

5 Practice Policies that Help Maintain Large Practice Success

Valant

JULY 5, 2024

Implementing effective practice policies and choosing the right tools can help maintain success and ensure high-quality patient care. An EHR system tailored to the needs of behavioral health practices can help streamline operations as well as enhance patient satisfaction.

Patient Satisfaction

Patient Satisfaction Billing Appointments HIPAA

Distinguishing HCAHPS From the Overall Customer Experience

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction

Patient Satisfaction Patient Experience Discharges Outpatient Care

Why prioritize value-based care over volume?

Health Prime

JULY 13, 2023

The value-based care approach strives to ensure patients receive the most appropriate care tailored to their individual needs, leading to better long-term outcomes and overall patient satisfaction. To achieve this care coordination, it is also essential to provide constant training to your providers and staff.

Patient Centered Care

Patient Centered Care Collaboration Patient Satisfaction Tests

A New Health Standard: HCAHPS Scores for Physicians

Guideway Care

JUNE 18, 2024

The ever-changing landscape of healthcare requires optimum patient satisfaction for service providers to achieve success. government’s Agency for Healthcare Research and Quality to shape how physicians approach patient care. The post A New Health Standard: HCAHPS Scores for Physicians appeared first on Guideway Care.

Patient Satisfaction

Patient Satisfaction Patient Experience Patient Centered Care Scheduling

A Vision of Diversity, Equity, and Nursing Education

Minority Nurse

JULY 29, 2024

Patients and Quality of Care A diverse nursing workforce benefits both patients and healthcare workers alike. Yet, we also must be certain that diverse cohorts of talented and dedicated individuals can visualize an avenue to fulfill their educational and career goals, including at the doctoral level.

Patient Satisfaction

Patient Satisfaction Tests Patient Care

How to address staff shortage in your medical practice

Health Prime

AUGUST 10, 2023

When your practice is understaffed, it can lead to increased stress, decreased efficiency, and compromised patient care. Read more about this in our blog A Three-Point Checklist for choosing your Technology Solutions Partner. Read more about it in our blog 4 reasons why you should train your staff to improve your practice.

Medication

Medication Scheduling Billing Patient Care

Understanding Transitional Care Management in Reducing Readmissions

Guideway Care

DECEMBER 23, 2024

Transitional care management (TCM) plays a critical role in reducing hospital readmissions by ensuring patients receive proper care and support as they transition from the hospital to home. By focusing on follow-up care, medication management, and patient education, TCM addresses the primary factors leading to readmissions.

Discharges

Discharges Patient Satisfaction Follow-Up Transfers

The 11 Best Patient Engagement Tools to Improve Your Practice

Medical Advantage

MARCH 28, 2024

Today’s patients are digitally savvy and expect a seamless, personalized interaction with their healthcare providers. This shift in expectations has led to innovative patient engagement tools that improve patient care and foster stronger relationships between patients and providers.

Patient Satisfaction

Patient Satisfaction Appointments Communication Scheduling

Revolutionizing Chronic Care: Guideway Care’s Tina Graham Explores New Avenues in Group Practice Journal

Guideway Care

FEBRUARY 8, 2024

The Guideway Care Solution Enter care guidance, an innovative approach that extends support to clinical staff, going beyond the scope of traditional lay navigation. By leveraging technology, structured workflows and highly trained care guides, practices discover new value in CCM with efficient results.

Patient Satisfaction

Patient Satisfaction Billing Collaboration Patient Care

5 issues in the check-in process that impact your medical practice

3 effective strategies to minimize administrative burden during holiday peaks

Webinars

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7 ways to cut overhead without cutting staff

Webinars

5 issues in the check-in process that impact your medical practice

6 ways to develop the careers of medical practice employees

How pay-first and direct primary care models are reshaping practice finances and patient experience

9 ways to stay sharp when summer fatigue sets in

How BPCI Enhances Patient Experience and Lowers Costs: A Comprehensive Guide

Does your practice need to hire more staff?

How to restore trust in the American health care system

Smart Strategies to Minimize Anesthesia Denials and Maximize Revenue

Lead, follow or get out of the way

Allscripts EMR vs Custom EHR Solutions

P2 Management Minute: Boosting practice staff morale

The importance of financial transparency in your practice

Enhancing patient satisfaction in modern telehealth

5 signs you should consider a medical billing partner

Enhancing Patient Satisfaction with the 5 Ps of Nursing Rounding

Staff shortages and high turnover rates in healthcare: A growing crisis

Revenue vs Practice Optimization: What is the difference?

5 strategies for mental health providers to enhance reimbursements

Why should you trust your enrollment process to a medical billing expert?

Running Your New Practice: 4 Functions to Consider Outsourcing and Hiring For

5 Strategies to Improve Patient Experience

Effective Follow-up Procedures for Patient Care as a Dental Administrative Assistant

Understand your Revenue Cycle to set your medical practice for success

Innovative Nurse Practitioners Can Turn the Tide

5 benefits of benchmarking for your medical practice

5 benefits of benchmarking for your medical practice

Chairside Manner 101 for Dental Assistants

How to address staff shortage in your medical practice

5 Signs Your Behavioral Health Practice Needs to Regain Centralized Control (And How to Do It)

Main Value-Based Care Metrics for Healthcare Practices

Meet a Champion of Nursing Diversity: Stacey Garnett

How EHR Reporting Helps Identify Areas of Improvement for Your Practice

5 Practice Policies that Help Maintain Large Practice Success

Distinguishing HCAHPS From the Overall Customer Experience

Why prioritize value-based care over volume?

A New Health Standard: HCAHPS Scores for Physicians

A Vision of Diversity, Equity, and Nursing Education

How to address staff shortage in your medical practice

Understanding Transitional Care Management in Reducing Readmissions

The 11 Best Patient Engagement Tools to Improve Your Practice

Revolutionizing Chronic Care: Guideway Care’s Tina Graham Explores New Avenues in Group Practice Journal

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