Practice Builders

MARCH 22, 2024

In today’s rapidly evolving healthcare landscape, patient satisfaction stands as a crucial metric for evaluating the quality of care provided. With the advent of telehealth, patient engagement has taken on a new dimension, offering innovative ways to improve the healthcare experience for both patients and providers.

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Guideway Care

OCTOBER 31, 2024

The patient experience is a critical factor in determining a hospitals financial health. Satisfied patients are more likely to return for future treatments, recommend the hospital to others, and leave positive online reviews.

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Patient Experience Hospital Patient Centered Care Patient Satisfaction 52

Guideway Care

DECEMBER 30, 2024

A patient satisfaction survey gathers feedback from patients about their healthcare experience. This blog covers the basics of what a patient satisfaction survey is, its benefits, components, and methods. This aspect is important as patient satisfaction serves as a key indicator […]

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Health Prime

SEPTEMBER 12, 2024

This principle includes your Revenue Cycle Management (RCM) process from end-to-end, positioning it as a core for proper trustworthiness or effectiveness and patient satisfaction. Read more about this in our blog 4 steps to improve your patient payments process.

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Health Prime

MAY 23, 2025

With the right workflows, proactive strategies, strong denial management processes, and billing partner, anesthesiology groups can reduce claim denials, accelerate payments, and ultimately enhance revenue and the patient experience. Best practices for anesthesia billing and compliance to minimize denials and boost revenue 1.

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Billing Patient Experience Documentation Patient Satisfaction 75

Guideway Care

JULY 2, 2024

The crucial factor in this equation is hospital employees, whose engagement levels influence patient-centered care. The connection between employee and patient satisfaction and employee engagement is so strong that 68% of hospitals identified engagement as the primary component of improving patient satisfaction.

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Guideway Care

APRIL 18, 2024

Hospitals are continually improving patient satisfaction and quality. While some organizations assume high-quality care will lead to high patient satisfaction, the situation is often more complex. These surveys assess the patients’ experiences and overall satisfaction with care.

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Patient Satisfaction Customer Service Hospital Patient Experience 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list.

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Guideway Care

NOVEMBER 10, 2024

Improving patient satisfaction and fostering loyalty is critical for healthcare providers aiming to retain patients and enhance health outcomes. Healthcare providers face numerous challenges, including shortages that strain patient loyalty and satisfaction.

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Health Prime

APRIL 11, 2024

However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction. It goes beyond financial considerations and includes workflow management, staff productivity, and patient engagement. Subscribe to the Health Prime blog.

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Health Prime

JANUARY 29, 2025

This proactive approach should include: Optimize your technology efforts to collect every dollar your practice has earned Maximize cash flow Optimize your workflows Deliver an outstanding patient experience Here are some ways you can optimize your patient payment process with technology: 1.

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Billing Patient Satisfaction Patient Experience Transfers 52

Guideway Care

JUNE 10, 2024

Since the public is more and more willing to use modern technology in the healthcare process, healthcare providers can integrate effective strategies in improving patient experience. Most practitioners, providers, and health systems have adopted the 4 P’S of patient experience to ensure exceptional services.

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Health Prime

JANUARY 29, 2025

This proactive approach should include: Optimize your technology efforts to collect every dollar your practice has earned Maximize cash flow Optimize your workflows Deliver an outstanding patient experience Here are some ways you can optimize your patient payment process with technology: 1. Subscribe to the Health Prime blog.

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Billing Patient Satisfaction Transfers Medication 52

Health Prime

JUNE 20, 2024

Maximizing interventions to protect HCPs, patients, and visitors is always critical, including when considering strategies to address staffing shortages. However, with fewer healthcare professionals available, patient-to-provider ratios increase, leading to longer wait times, rushed appointments, and reduced patient satisfaction.

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Billing Patient Care Appointments Patient Satisfaction 105

Guideway Care

NOVEMBER 24, 2024

Healthcare wait times significantly impact patient satisfaction and the efficiency of services in healthcare settings. Excessive waiting times frustrate patients, leading to dissatisfaction and potential loss of loyalty.

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Health Prime

MARCH 21, 2024

Transparent patient billing Clear and transparent communication of financial responsibilities to patients is essential for fostering a positive patient experience. The results are increased revenue, reduced costs, process improvements, and enhanced patient experience. Subscribe to the Health Prime blog.

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Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

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Guideway Care

JUNE 18, 2024

The ever-changing landscape of healthcare requires optimum patient satisfaction for service providers to achieve success. government’s Agency for Healthcare Research and Quality to shape how physicians approach patient care. Physicians look to their HCAHPS scores to gain valuable insights into their patients’ experiences.

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Practice Builders

AUGUST 11, 2024

Patient satisfaction is one of the most critical outcomes to achieve in the complex world of healthcare, and as a result, there is no surprise in practice owners and medical specialists being vulnerable to complaints. Why is Focusing on Patient Experience a Must? Trained staff can improve the patient-provider experience.

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Guideway Care

JULY 1, 2024

Long wait times at healthcare facilities are frustrating and inconvenient for patients. Besides the immediate discomfort, prolonged waiting can affect overall patient satisfaction. Let’s explore how wait times affect customer satisfaction.

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Patient Satisfaction Patient Experience Scheduling Communication 52

Minority Nurse

JUNE 22, 2022

The clinic will be an oasis to the community because there will be trained staff, knowledgeable regarding care services, resources, and specialized information who understand the patients better, and are able to facilitate a positive patient experience during their hospital contact and even in their homes.”.

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Practice Builders

MARCH 28, 2024

In this blog post, we’ll explore how these metrics can help practitioners build a culture of continuous improvement and patient-centric care, promote healthcare equity, and help medical practices deliver the highest quality of care to their patients.

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Health Prime

JANUARY 29, 2025

This proactive approach should include: Optimize your technology efforts to collect every dollar your practice has earned Maximize cash flow Optimize your workflows Deliver an outstanding patient experience Here are some ways you can optimize your patient payment process with technology: 1. Subscribe to the Health Prime blog.

Billing 52

Billing Patient Satisfaction Transfers Medication 52

Guideway Care

APRIL 2, 2024

What should you expect from HCAHPS patient experience surveys? Various aspects of the patient experience, including communication with healthcare providers, cleanliness and silence in the hospital, pain management, and willingness to recommend the hospital.

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Health Prime

FEBRUARY 7, 2024

Read about the benefits of outsourcing your eligibility and benefits process in our blog Why should you outsource your patient’s eligibility and benefits process? Patient Financial Services Patient financial services, such as payment plans and financial assistance programs, demonstrate a commitment to patient satisfaction.

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Billing Follow-Up Communication Insurance 52

Guideway Care

DECEMBER 23, 2024

Transitional care management (TCM) plays a critical role in reducing hospital readmissions by ensuring patients receive proper care and support as they transition from the hospital to home. By focusing on follow-up care, medication management, and patient education, TCM addresses the primary factors leading to readmissions.

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Discharges Patient Satisfaction Follow-Up Transfers 52

Health Prime

JANUARY 24, 2024

The healthcare industry is in a constant state of evolution, developing new tools and strategies to enhance physician performance and patient satisfaction. These ongoing industry trends can also facilitate physicians’ tasks, allowing them to focus on patients while ensuring proper revenue collection.

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MedicalGPS

JANUARY 11, 2023

It’s not unusual for some patients to spend 30 minutes or more attempting to make an appointment without success. It is imperative that the scheduling problem be solved to provide adequate care, improve patient satisfaction, increase revenue and make the physician’s practice run as smoothly as possible.

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Scheduling Appointments Patient Satisfaction Follow-Up 52

Health Prime

MAY 23, 2025

With the right workflows, proactive strategies, strong denial management processes, and billing partner, anesthesiology groups can reduce claim denials, accelerate payments, and ultimately enhance revenue and the patient experience. Best practices for anesthesia billing and compliance to minimize denials and boost revenue 1.

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Billing Documentation Patient Experience Patient Satisfaction 52

Relias

APRIL 18, 2025

Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. That means offering the best experience and care is undeniably important. Lets look at what it means, how to measure it, and why its vital for the future of patient care. What is NPS in healthcare?

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Guideway Care

JULY 1, 2024

When patients book appointments online, front desk staff can focus on other important tasks rather than handling a high volume of phone calls. This efficiency can improve office operations and a better overall patient experience.

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Scheduling Appointments Patient Satisfaction Patient Experience 52

Practice Builders

FEBRUARY 25, 2024

In today’s healthcare landscape, where practices have to stand out to get people’s attention, patient engagement has become a crucial factor in ensuring the success of medical practices. What is patient engagement, and why is it important?

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Health Prime

JANUARY 3, 2024

Read more about which metrics to track in our blog Three Key Practice Performance Indicators to Track Monthly. Providing patients with an estimate of the expected costs for services, including co-pays, deductibles, and any out-of-pocket expenses, ensures that they are well informed about their financial obligations.

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Valant

MARCH 25, 2024

In your communications, be clear about how this EHR migration will impact the patient experience for the better. The new EHR will come with an easy-to-use patient portal. The EHR will speed staff workflow, giving them more time to interact with patients. Remember to focus on the patient experience.

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Physicians Practice

JUNE 9, 2025

Reynolds Blog Article Physicians Practice Physicians Practice June 2025 Volume 3 Issue 3 Physicians navigate challenging payer negotiations, sharing success stories of securing approvals for innovative, cost-effective treatments. Transform interactions into lasting connections. Transform interactions into lasting connections.

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Billing Communication Documentation Patient Satisfaction 52

Myndshft Blog

NOVEMBER 28, 2023

Delays and denials create barriers to care, which can lead to treatment abandonment, which directly impacts patient satisfaction and health outcomes. By embracing this technology, you can unlock new revenue potential, streamline your operations, and significantly enhance patient satisfaction.

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Guideway Care

JANUARY 14, 2025

In bundled payment models, patient advocacy plays a pivotal role in improving care coordination, patient satisfaction, and adherence to treatment plans. This blog explores how patient advocacy enhances care quality, addresses social determinants of health, and supports bundled payment success.

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