CollaborateMD

MAY 17, 2023

It was an enormous opportunity for us to take the stage and educate the audience on our unified communications platform, Updox! EHR vendors struggle to keep up with the ever-evolving regulatory landscape, leaving less time for innovation in patient and provider communications. Patients today are more informed than ever before.

Communication 52

Communication Triage Appointments Billing 52

Valant

JUNE 24, 2025

Creating Patient Experiences That Matter Consider accessibility from day one. Audio-only options, captioning tools, and call-in flexibility can help you serve patients who don’t have reliable internet or aren’t comfortable with technology.

Documentation 52

Documentation HIPAA Scheduling Communication 52

Health Prime

MARCH 21, 2024

Regularly updating patient records is equally essential, as it helps prevent billing errors and delays. A well-maintained and up-to-date patient database contributes to the overall accuracy and efficiency of the revenue cycle. This information serves as the foundation for billing and reimbursement processes.

Medication 105

Medication Billing Follow-Up Appointments 105

Northwest Career College

FEBRUARY 28, 2025

Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. These vital tasks provide a seamless patient experience and allow medical professionals to focus on caregiving. Organizational Skills: Appointments, records, and billing require much organization.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

MedQuest College

OCTOBER 22, 2024

Effective Communication Skills Communication is key in any healthcare setting, especially for dental assistants who serve as a bridge between dentists and patients. You’ll need to explain procedures, provide aftercare instructions, and reassure anxious patients.

Sterilization 59

Sterilization Time Management Communication Patient Records 59

Arkenea

JUNE 23, 2025

From electronic health records and clinical research papers to medical imaging reports and patient communications, the sheer volume of healthcare information grows exponentially each year. Data Silos : Different departments often use separate AI tools that can’t communicate or share insights across the organization.

Documentation 52

Documentation HIPAA Discharges Medical Coding 52

Valant

MARCH 30, 2024

A patient’s medical history, presenting concerns, treatment preferences, and any relevant psychosocial factors should all be documented. Comprehensive documentation also facilitates communication and collaboration among members of a patient’s whole treatment team.

Best Practices 52

Best Practices Medical History Communication Documentation 52

Northwest Suburban College

JUNE 7, 2024

Developing Effective Interpersonal Communication Skills Interacting and communicating effectively with patients, their families, and other healthcare professionals is a cornerstone of being a successful medical assistant.

Medical Assistant 52

Medical Assistant Medication Huddles/Rounds Communication 52

CollaborateMD

MARCH 20, 2025

Data storage and retrieval: Healthcare practices deal with massive volumes of data, ranging from patient records to policy information. For example, online patient portals help patients access communication tools like direct messaging and appointment reminders. This helps identify performance gaps and trends.

Appointments 52

Appointments Billing Scheduling HIPAA 52

Arkenea

JUNE 20, 2025

By automating reminders for due payments, healthcare providers can ensure prompt collections, thereby improving the cash flow without negatively impacting the patient experience. Advanced EHR systems include duplicate patient record detection and merging capabilities that prevent the creation of multiple records for the same patient.

Documentation 52

Documentation Billing Scheduling Insurance 52

Northwest Suburban College

NOVEMBER 15, 2024

You’ll learn to assist with patient exams, prepare medical instruments, and perform diagnostic tests. We also cover essential administrative tasks such as scheduling appointments, managing patient records, and handling billing procedures. Effective communication is vital in healthcare.

Medical Assistant 59

Medical Assistant Medication Medical Terminology Vital Signs 59

Northwest Career College

AUGUST 1, 2024

The Role of the Front Desk The front desk is the most frequent contact point for patients visiting a dental practice, forming an essential part of their experience. Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly.

Customer Service 40

Customer Service Communication Patient Satisfaction Continuing Education 40

Arkenea

JANUARY 3, 2025

Telehealth and telemedicine technologies allow nurses to provide remote patient care, monitoring, and education, which has been particularly helpful during the COVID-19 pandemic. Direct patient care is essential, and nurses play a pivotal role in establishing rapport and making patients feel at ease.

Patient Care 52

Patient Care Vital Signs Communication Hospital 52

Northwest Suburban College

MARCH 29, 2024

The Crucial Role of Dental Assistants in Improving Patient Experiences 1. Their key tasks include: Chairside assistance: Dental Assistants work closely with dentists during dental procedures, ensuring the availability of necessary instruments, preparing patients for treatment, and maintaining a sterile environment.

Patient Care 52

Patient Care Sterilization Diagnostics Communication 52

CollaborateMD

SEPTEMBER 13, 2024

Here are five benefits you can enjoy from insights provided by patients: Improved patient satisfaction:  Regular feedback helps you find and solve problems in your practice. These fixes can lead to higher patient satisfaction. More revenue:   Studies  link positive patient experiences with increased hospital revenue.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

Northwest Career College

AUGUST 16, 2024

They work hand in hand with dentists to ensure patients receive top-notch care. From assisting during procedures to managing basic administrative tasks, dental assistants play a significant role in creating a smooth and comfortable patient experience during clinic visits.

Certification 40

Certification Sterilization Patient Records Communication 40

Northwest Suburban College

JUNE 14, 2024

They may be responsible for preparing the examination room, obtaining vital signs, and ensuring the patient is comfortable. Their attentive care helps create a positive patient experience while providing crucial support to physicians.

Medical Assistant 52

Medical Assistant Medication Follow-Up Appointments 52

CollaborateMD

JANUARY 31, 2024

It updates patient records with insurance changes automatically. Scheduling and Patient Follow-Up The software should let you schedule appointments, send reminders, and keep track of patient records. This makes sure patients have a good experience from start to end.  This speeds up reimbursements. 

Billing 52

Billing Medication Follow-Up Insurance 52

Northwest Suburban College

MARCH 29, 2024

Post-treatment care: Dental Assistants provide detailed instructions for patients to follow after cosmetic dental procedures, ensuring proper care and a smooth recovery.

Sterilization 52

Sterilization Patient Satisfaction Patient Records Appointments 52

Medical Advantage

MARCH 8, 2024

The platform also offers a fully functional patient portal that enhances patient engagement by allowing patients to schedule appointments, view their medical history, and communicate with their healthcare providers. One of the standout features of athenaClinicals is its intuitive interface.

Appointments 52

Appointments Billing Scheduling Patient Care 52

Medical Advantage

APRIL 4, 2024

These factors not only underline the platform’s viability but also highlight how it can enhance the delivery of healthcare services, offering a seamless patient experience. This section takes a closer look at these considerations.

HIPAA 40

HIPAA Follow-Up Best Practices Communication 40

CollaborateMD

DECEMBER 11, 2023

Comprehensive Patient Data Management Maintaining patient records is crucial in healthcare, and medical billing software can help streamline the process. The software allows you to easily track patient data, including demographics, insurance information, visit history, and billing records.

Billing 52

Billing Medication Follow-Up HIPAA 52

Pulmonology Advisor - Practice Management

AUGUST 2, 2024

So, it will be exciting if we can use AI to let humans focus on things like communicating with patients, having difficult conversations, or doing complicated procedures. And I think people will be happier doing those things instead of digging through a confusing medical record.”

HIPAA 52

HIPAA Insurance Collaboration Scheduling 52

Arkenea

DECEMBER 2, 2024

A patient portal is a mobile and/or web-based solution that offers access to healthcare and medical data (health records, personal profiles, payments, etc.) The goal of developing patient portal software is to keep patients engaged, increase health literacy, and build communication between healthcare providers and patients.

HIPAA 52

HIPAA Appointments Scheduling EHR / EMR 52

MedQuest College

DECEMBER 18, 2024

They need interpersonal skills, empathy, and patience, as these qualities are essential when working with diverse patients who may experience anxiety or discomfort. Communication Skills Clear communication is fundamental. Dental assistants are often the first and last points of contact for patients.

Patient Centered Care 52

Patient Centered Care Sterilization Certification Follow-Up 52

Healthcare Dive - Practice Management

JUNE 16, 2025

Issues such as staff shortages, compliance problems with medical devices , and poor patient meal-delivery services are some of the behind-the-scenes challenges faced by healthcare facilities. Disparate systems lead to disconnected experiences. In the U.S.,

Patient Care 52

Patient Care Follow-Up Patient Experience Patient Records 52