Practice Builders

FEBRUARY 28, 2024

The calculation of patient satisfaction involves gathering feedback from patients and gauging their perceptions and feelings about their healthcare experience. Patient experience surveys serve as a valuable tool to collect this information, providing insights into the overall satisfaction levels of patients.

Patient Experience 90

Patient Experience Patient Satisfaction Appointments Communication 90

EvidenceCare

APRIL 16, 2024

HIPAA regulations: Ensure patient privacy is protected throughout the documentation process. Federal Anti-Kickback Statute (AKS) & Stark Laws: These regulations prohibit financial incentives that could influence physician decision-making regarding patient care.

Documentation 130

Documentation Admissions Discharges Billing 130

Guideway Care

DECEMBER 23, 2024

Key Takeaways Transitional Care Management (TCM) improves care coordination and significantly reduces hospital readmissions through a structured approach that encompasses patient follow-up and communication. Initiatives such as Project RED and BOOST augment care transitions by conducting follow-up calls with patients.

Discharges 52

Discharges Patient Satisfaction Follow-Up Transfers 52

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Follow-Up 52

Minority Nurse

FEBRUARY 21, 2024

For almost 40 years as the Director of Nursing for Throughput Operations at Montefiore Health System in New York, Elodia Mercier, RNC, MS, has been advancing patient care and creating and defining new roles for fellow nurses and other providers. Over 27 months, Montefiore’s Discharge Lounge received more than 678 patients per month.

Discharges 69

Discharges Unit Organization and Environment Performance Improvement Initiatives Hospital 69

Guideway Care

JANUARY 14, 2025

In bundled payment models, patient advocacy plays a pivotal role in improving care coordination, patient satisfaction, and adherence to treatment plans. This blog explores how patient advocacy enhances care quality, addresses social determinants of health, and supports bundled payment success.

Patient Advocacy 52

Patient Advocacy Patient Satisfaction Discharges Hospital 52

Relias

MAY 6, 2025

The surveys were still post-discharge, though, so they werent getting any information to help the patient during their healthcare journey, and the delay in information kept providers from taking action. The team went back to the drawing board and came up with one question to engage patients and their families, What matters to you?

Patient Experience 40

Patient Experience Best Practices Discharges Patient Satisfaction 40

Relias

APRIL 18, 2025

In this post, well explore what does NPS stand for in healthcare and highlight how healthcare providers can use NPS in healthcare to track and improve patient satisfaction. Lets look at what it means, how to measure it, and why its vital for the future of patient care. What is NPS in healthcare?

Patient Experience 40

Patient Experience Patient Satisfaction Best Practices Hospital 40

Health Populi

JULY 8, 2020

The core business of hospitals is patient care, often baked with teaching and research. Several of these are the “stick-to-the-knitting” components of the Webster Dictionary definition of hospital work: patient outcomes, clinical outcomes, avoiding overuse, patient safety, and a recent focus, patient satisfaction.

Hospital 98

Hospital Discharges Patient Satisfaction Patient Safety 98

Relias

FEBRUARY 26, 2024

It is especially important for patients with complex or chronic conditions, multiple comorbidities, or transitions of care. ” The American Nurses Credentialing Center (ANCC) recognizes care coordination as a core competency for nurses and offers a certification for care coordination and transition management.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52