Health Populi

JANUARY 14, 2025

She can then connect a list of the missing ingredients to her Instacart account, and those foodstuffs can be delivered to her home or she can pick up the groceries at her preferred food market. In this vision of connected health at home, behavior change is a key goal, and Umi is the family health coach.

Follow-Up 62

Follow-Up Medication Hospital Collaboration 62

We Care Online

NOVEMBER 5, 2024

For example, a patient with diabetes can have virtual check-ups to monitor blood sugar levels, review medication adjustments, and discuss lifestyle changes without needing to travel. AI-powered chatbots, for instance, can assist patients with general queries, triage symptoms, and direct them to appropriate resources.

Medication 52

Medication Follow-Up Patient Satisfaction Appointments 52

Arkenea

JUNE 23, 2025

Think of RAG as having a brilliant medical researcher who can instantly access and synthesize information from your entire healthcare knowledge base like patient records, clinical guidelines, research papers, and treatment protocols to provide precise, contextual answers to complex medical queries.

Documentation 52

Documentation HIPAA Discharges Medical Coding 52

Northwest Career College

FEBRUARY 28, 2025

Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. These vital tasks provide a seamless patient experience and allow medical professionals to focus on caregiving. Handled all insurance forms and also billing-related processes.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Practice Index

FEBRUARY 6, 2025

NHS England states that regional teams should be working with local government partners to set priorities for 2025/26, with an emphasis on improving timely access to general practice, urgent and emergency care, and reducing long and costly admissions to hospitals or care homes.

Admissions 64

Admissions Follow-Up Appointments Collaboration 64

Medical Economics

JUNE 20, 2025

And yet, gait is still not a routine part of clinical checkups — even though it’s strongly correlated with hospitalization, disability and mortality. A longitudinal study published in JAMA found that gait speed was independently associated with increased risk of dementia, institutionalization and mortality over a five-year follow-up period.

Vital Signs 52

Vital Signs Billing Medication Follow-Up 52

Healthcare Dive - Practice Management

JUNE 9, 2025

Daily Dive M-F Payer Weekly Every Wednesday IT Weekly Every Thursday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. As such, patients place a lot of trust in their medical teams to help them prevent disease, understand their health, and choose the right treatments when necessary.

Follow-Up 104

Follow-Up Medical Coding Care Plan Diagnostics 104

Health Populi

OCTOBER 22, 2024

More patient-consumers are connecting the dots between the cost of care between one site versus another. Patients-as-payers seek virtual care for two key reasons: convenience and cost. And convenience actually mashes up costs for everyday people in the form of time-costs.

Appointments 62

Appointments Follow-Up Documentation Medication 62

Healthcare Dive - Practice Management

JUNE 16, 2025

Daily Dive M-F Payer Weekly Every Wednesday IT Weekly Every Thursday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. That, Pelo asserts, could lead to significant improvements for both healthcare systems and patient experience. Sign up A valid email address is required.

Follow-Up 111

Follow-Up Medical Coding Documentation Patient Experience 111

Healthcare Dive - Practice Management

JUNE 16, 2025

Daily Dive M-F Payer Weekly Every Wednesday IT Weekly Every Thursday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. Disparate systems lead to disconnected experiences. Fragmented architecture can fuel poor patient experiences and negatively impact satisfaction with healthcare services.

Patient Care 52

Patient Care Follow-Up Patient Experience Patient Records 52

Health Populi

APRIL 23, 2025

The youngest cohort of health citizens, Gen Z, are Wellness Explorers, Rock Health coins, most owning a wearable or connected device and two-thirds tracking at least one health metric that way — menstruation ranking first, followed by weight and physical activity.

Collaboration 62

Collaboration Follow-Up Medication Patient Experience 62

Health Populi

APRIL 7, 2025

Americans’ financial health was already stressing consumers out leading up to Liberation Day, April 2nd , when President Trump announced tariffs on dozens of countries with whom the U.S. buys and sells goods.

Diagnostics 71

Diagnostics Hospital Follow-Up Medication 71

Health Populi

FEBRUARY 11, 2025

Notwithstanding the controversy stirred up by the Hims & Hers commercial (which EDO termed a “Big Game Debut”), clearly, health and well-being ads landed pretty well at the Big Game, and their presence among commercials for cars, beers, and food held up against these traditional ad categories in terms of engagement. .”

Follow-Up 71

Follow-Up Collaboration Medication Insurance 71

Health Populi

MAY 27, 2025

This year, we learn that outpatient care and pharmacy were the two line items most responsible for driving the PPO cost up to over $35K: pharmacy costs rose 9.7% for the average patient. MMI is quick to note that an “average patient” in the study methodology is based on the original MMI family for tracking consistency.

Billing 71

Billing Outpatient Care Follow-Up Medication 71

Scrubs

MARCH 21, 2023

MaineHealth recently announced it is using AI to automatically record conversations between doctors and their patients during a check-up or follow-up visit. Deborah Vaughan, a patient at the hospital, said she appreciates being able to look her doctor in the eye while talking about her health.

Hospital 264

Hospital Follow-Up Appointments Documentation 264

Health Populi

AUGUST 25, 2020

In the Fear of Going Out Era spawned by the COVID-19 pandemic, many patients were loath to go to the doctor’s office for medical care, and even less keen on entering a hospital clinic’s doors. flu season, hospitals may encounter further financial challenges due to the convergence of the coronavirus with the flu virus.

Follow-Up 171

Follow-Up Physical Exams Communication Hospital 171

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. In fact, more than 70% of patients would switch healthcare providers to improve their experience. Improving patient experience scores through value-based care should be at the top of every health system’s to-do list.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

Health Populi

FEBRUARY 24, 2020

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. This chasm is illustrated in The future of the digital patient experience , the latest report from HIMSS and the Center for Connected Medicine (CCM).

Billing 96

Billing Medication Follow-Up Patient Experience 96

Health Populi

SEPTEMBER 25, 2023

Three in four nurses working in hospitals care about the success of their institution — “they show up and gown up…yet only 57% feel a sense of ownership in their hospitals, leaving leaders to expect 100% quality to be delivered by about half of the nursing workforce.” health system.

Follow-Up 149

Follow-Up Hospital Admissions Best Practices 149

Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Communication 40

Health Populi

MARCH 2, 2021

Most of these live video calls were also done through a service offered by consumers’ health care providers (doctors/clinicians), followed by services offered by insurance companies. Live video calls were used by most people across all age groups assessed (18-34, 35-54, and 55+).

Follow-Up 174

Follow-Up Insurance Hospital Medication 174

Health Populi

JULY 7, 2023

See my Hot Points below, discussing my views on the morphing of health care real estate from Pill Hill and inpatient hospitals to the home and closer-to-home sites. In the 2023 Patient Consumer Survey report, the topline lesson is that “cost and location drive patient decisions, while service and comfort drive experience.”

Appointments 118

Appointments Follow-Up Hospital Medication 118

Health Populi

MAY 21, 2020

However, as patients continue to be concerned about exposure to COVID-19, 3 in 5 are concerned about being at-risk to the virus in their doctor’s office, according to research from the Alliance of Community Health Plans (ACHP) and AMCP , the Academy of Managed Care Pharmacy.

Insurance 161

Insurance Tests Follow-Up Huddles/Rounds 161

Arkenea

MARCH 9, 2025

In recent years, hospital mobile app development has emerged as a critical tool in the healthcare industry, providing patients with convenient and accessible healthcare services. In this blog, we will explore the benefits, development process, hospital mobile app technology trends, challenges, and more.

Hospital 52

Hospital Tests Follow-Up Appointments 52

Health Populi

JULY 20, 2020

Patients managing cardiology and vascular diseases expressed the highest praise for quality of care using videoconferencing (97%, virtually all patients polled, saying quality care was at least as good or better than face-to-face care. 45% in pharmaceutical companies, and 44% in large retail pharmacy chains.

Communication 172

Communication Patient Representative Patient Satisfaction Follow-Up 172

Health Populi

FEBRUARY 9, 2021

At the start of CES 2021, I had the opportunity to catch up with Karsten Russell-Wood, Portfolio Marketing Leader, Post Acute & Home, Connected Care at Philips. We meet George and Audrey in their open kitchen-dining room space, with George finishing up a conversation with his cardiologist via a tablet. Take George and Audrey.

Discharges 144

Discharges Hospital Follow-Up Vital Signs 144

Health Populi

JULY 26, 2022

Iora Health has focused on the Medicare-enrolled population, distinct from ONEM’s target patient market of younger, employed consumers. billion investment makes ONEM the third largest acquisition in Amazon’s portfolio, following Whole Foods at $13.7 bn and MGM Studios for $8.5 The PillPack (pharmacy) buy was $1 billion.

Medication 165

Medication Follow-Up Insurance HIPAA 165

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Follow-Up 52

Health Populi

APRIL 6, 2022

We met up last week at the DIA Europe 2022 meeting (Drug Information Association) in the cool SQUARE Conference Center in Brussels, Belgium (my current home base for work and life). In summing up the patient-centered interoperability goal, Ardy summarized: “We’ve created the Mint.com of health data.”

Follow-Up 174

Follow-Up Medication Tests Hospital 174

Coronis Health

AUGUST 10, 2023

Hospital coding accuracy is a significant component of the claims process. It’s necessary for hospitals to ensure that they receive the correct reimbursement for their services. Best practices in hospital billing and coding processes are key to guiding coders as they navigate the complexities of chart documentation.

Best Practices 52

Best Practices Hospital Medical Coding Documentation 52

Health Populi

JULY 10, 2020

health care providers set up virtual care arrangements to convene with patients. Three months into the COVID-19 crisis, how have patients felt about these telehealth visits? The top reasons health consumers sought virtual care were for wellness check-ins and routine check-ups, among 41% of virtual care consumers.

Follow-Up 116

Follow-Up Insurance Medication Hospital 116

Health Populi

JANUARY 20, 2019

Launched in 2013 , the team now has about 150 health care consultants, spanning Chief Nursing Officers, Chief Marketing Officers, ex-department heads of hospitals — the range of professionals who can, as Sean said, “dig in and redesign care pathways that optimize performance through design.”

Follow-Up 96

Follow-Up Patient Experience Collaboration Hospital 96

Walker Info - Patient Experience

JULY 18, 2023

Sometimes the answer is obvious: For a company that services hospital machinery, key equipment that is not up and running can translate into delays in diagnosing and treating patients. The closed-loop process is an integral component of best-in-class customer experience (CX) programs. Be intentional.

Follow-Up 52

Follow-Up Best Practices Documentation Triage 52

Health Populi

OCTOBER 5, 2018

On that supply side, though, I met up with an innovation that can help to bend the capital cost curve of how we envision and build new hospitals and clinics. This is a pre-fabricated structure that can be purposed as a single hospital bed room, an imaging pod, a clinical laboratory set-up, or any permutation for healthcare delivery.

Hospital 87

Hospital Follow-Up Billing Insurance 87

Doximity

NOVEMBER 5, 2021

First, we now offer a TV news anchor-like banner or name badge displaying the clinician’s name, credentials, specialties, and hospital logo within the video visit interface. In a recent post-visit survey 1 , patients rated clinicians with virtual name badges 0.48 stars higher on average than those without (on a 5-star scale).

Patient Satisfaction 52

Patient Satisfaction Patient Experience Follow-Up Collaboration 52

Practice Builders

AUGUST 11, 2024

Understanding these complaints instead of taking the position of stubborn ignorance is the first step toward improving patient experience. In this blog post, we talk about some of the most common patient complaints against doctors and hospitals and how healthcare providers can address these issues.

Appointments 52

Appointments Patient Experience Patient Satisfaction Communication 52

Health Populi

JUNE 6, 2021

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. The post Telehealth Bolsters Patient Satisfaction (J.D. Together, the two reports from J.D.

Patient Satisfaction 87

Patient Satisfaction Follow-Up Patient Experience Communication 87