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How pay-first and direct primary care models are reshaping practice finances and patient experience

Medical Economics

By selecting the model that aligns with their patients’ needs and investing in clear communication, integrated technology and ongoing evaluation, practices can achieve both financial sustainability and a superior patient experience — ultimately strengthening the delivery of care in today’s ever‑evolving landscape.

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A ‘SEET’ at the Table: Managing the Four Drivers of Patient Experience

Walker Info - Patient Experience

Each a small but powerful gesture to ease the patients fear and transform the interaction into one of care and connection. This is patient experience. Hospitals with higher patient experience scores report a 161% better net margin than competitors with low scores. [1] Patient experience influences provider loyalty.

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5 issues in the check-in process that impact your medical practice 

Health Prime

Inaccurate patient information Collecting accurate patient information is one of the main objectives of the check-in process. Additionally, incorrect patient information can compromise patient safety, as clinicians may make decisions based on data with errors. Main issues in the check-in process 1.

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How AI is Driving Patient Engagement and Revolutionizing Patient Experience

Practice Builders

Benefits of AI-Driven Patient Engagement in Healthcare Today, it isn’t easy to imagine any sphere without online technologies. The AI-driven patient journey transforms reality in medical practice. The phenomenal technological revolutionary power of artificial intelligence can significantly improve patient engagement.

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A doctor’s guide to medical billing costs in 2025

Medical Economics

Make sure you know what to budget for medical billing software Get your free download. Medical billing is more than a back-office task — it's a core part of practice profitability. Independent medical practices face unique challenges, including limited resources, unpredictable payer behavior and growing administrative burdens.

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How BPCI Enhances Patient Experience and Lowers Costs: A Comprehensive Guide

Guideway Care

The BPCI initiative transforms healthcare by improving patient experiences and cutting costs. By moving from volume-based to value-based care, BPCI enhances provider coordination and treatment efficiency, which is crucial in understanding how BPCI enhances patient experience and lowers costs.

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The vital role of patient feedback in enhancing quality of care 

Health Prime

Patient feedback plays an important role in the quest to achieve process improvement in medical practices. An article in the BMJ said that feedback on the patient’s experience, with the encouragement of the healthcare team to address identified problems, improves quality. Stay tuned to all the latest updates.