CareerStep

JULY 31, 2024

By emphasizing the importance of these skills, organizations can improve patient satisfaction and outcomes, while also reducing burnout among staff. Organizations are increasingly offering access to online courses, webinars, and other resources that allow staff to update their knowledge and skills regularly.

Patient Centered Care 52

Patient Centered Care Certification Patient Satisfaction Huddles/Rounds 52

Relias

MARCH 12, 2025

To ensure that employees are qualified at the time of hire and continue to develop their skills over time, post-acute care organizations must implement effective competency assessments and competency evaluations. You can reduce medical errors and improve patient satisfaction by proactively assessing and developing your staff.

Acute Care 40

Acute Care Long Term Care Patient Safety Patient Satisfaction 40

Relias

APRIL 18, 2025

It is an opportunity to reflect on accomplishments, show appreciation to employees, and engage patients in meaningful ways. The week also encourages conversations around enhancing care delivery, patient satisfaction, and staff morale.

Patient Experience 40

Patient Experience Patient Care Patient Centered Care Patient Satisfaction 40

Valant

MARCH 2, 2024

Insurance reimbursement can be unpredictable, as frequent changes in coverage policies and reimbursement rates can lead to difficulties in verifying patient eligibility, obtaining authorizations, resolving claim denials, and more. Collaboration between clinical teams and billing staff can help address these challenges.

Billing 52

Billing Documentation Follow-Up Insurance 52

Valant

MARCH 25, 2024

Download Template Address Patient Concerns and Feedback Software transitions will almost always involve some growing pains as staff, providers, and patients adjust to the new system. To maintain patient satisfaction and confidence in your practice, you’ll want to collect patient feedback about the new system and the transition process.

Scheduling 52

Scheduling Communication Appointments Documentation 52

Relias

JUNE 19, 2023

“The care of severe wounds is shifting from acute to post-acute settings,” observed Dr. Michele Carr, RD, DPM, NWCC, COS-c, FAPWCA, Clinical Support Manager at McKesson Medical-Surgical in a recent Relias webinar. Building a wound care specialty can bring new clients to your business. million people in the U.S. billion to $11.6

Acute Care 52

Acute Care Long Term Care Patient Satisfaction Best Practices 52