Intercoast

NOVEMBER 29, 2023

It can help reduce isolation, increase self-esteem, improve coping skills, and more (NAMI, 2022). Research indicates that peer support can significantly reduce healthcare costs (CMS, 2022), leading to a more efficient and economical healthcare system. Furthermore, it has been found to enhance patient satisfaction (Davidson et al.,

Certification 52

Certification Patient Satisfaction Documentation Scheduling 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

At every touchpoint along their journey, patients and their families desire: Provider knowledge and skill Strong relationships Clear communication Timely appointments Easy information access Compassion From The CX Leader Podcast Listen to Walker expert Sarah Andrews and XM scientist from Qualtrics Sarah Gilstrap discuss trends in patient experience.

Patient Experience 52

Patient Experience Patient Satisfaction Patient Centered Care Appointments 52

Healthcare Law Insights blog

APRIL 25, 2022

The ACHAH model appears to be a feasible alternative to traditional inpatient acute care that can improve quality of care and patient satisfaction. Barring Congressional action, this waiver is set to expire at the end of the Public Health Emergency , which CMS recently indicated would be in July 2022.

Hospital 52

Hospital Acute Care Patient Satisfaction Follow-Up 52

Walker Info - Patient Experience

FEBRUARY 1, 2023

Remember: Patient Experience Is Not Patient Satisfaction People commonly think patient experience and patient satisfaction are synonymous. Patient experience focuses on perceptions whereas patient satisfaction deals with expectations. Solicit input through patient satisfaction surveys.

Patient Experience 52

Patient Experience Patient Satisfaction Appointments Scheduling 52

MedicalGPS

SEPTEMBER 7, 2022

Chances are that your practice already has some sort of a patient satisfaction/experience survey in place. 6 – Set Performance Targets and Goals Using historical patient experience survey data, examine performance trends over time and set targeted performance goals that are “much improved, yet reasonably achievable”.

Customer Service 52

Customer Service Patient Experience Patient Satisfaction Appointments 52

Arkenea

JANUARY 21, 2025

Key Takeaways In 2022 an average of 1.94 It’s necessary to safeguard patient information or ePHI (Protected Health Information) as it contains personal details, medical history, and other information. Failure to protect it can harm a patient’s reputation, cause identification fraud, and more. Analyzing new risks.

Patient Satisfaction 52

Patient Satisfaction Safety Compliance Follow-Up Communication 52

Relias

APRIL 18, 2025

Why the latest patient experience news is worth following Keeping pace with patient experience trends is essential for healthcare organizations striving to meet evolving expectations, improve patient satisfaction, and achieve better health outcomes.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Communication 40

Health Prime

AUGUST 10, 2023

When your practice is understaffed, it can lead to increased stress, decreased efficiency, and compromised patient care. According to the 2022 ACHE’s Top Issues Confronting Hospitals survey , workforce challenges emerged as the foremost concern for hospital CEOs, ranking number one on their list of priorities.

Medication 52

Medication Scheduling Billing Patient Care 52

CollaborateMD

JUNE 18, 2024

According to a 2022 study , more active patient engagement results in “fewer complications, minimizing unnecessary visits, and emergency admissions in the hospital.” ” The benefits of patient engagement extend beyond health outcomes. Improved Patient Satisfaction with Automation Healthcare staff are busy.

Appointments 52

Appointments Scheduling Patient Satisfaction Communication 52

Relias

MARCH 4, 2024

High nurse turnover rates With the national registered nurse (RN) turnover averaging at about 23% in 2022, healthcare leaders are struggling to keep vacancies low. In this study, hospitals that had low patient experience scores in nursing generally had lower overall scores, underscoring how important good nursing is for patient experience.

Patient Safety 52

Patient Safety Unit Organization and Environment Critical Thinking Patient Satisfaction 52

Health Prime

FEBRUARY 7, 2024

Implement a user-friendly portal that allows patients to: Access their statements Review their accounts Make payments conveniently According to the ONC (Office of the National Coordinator for Health Information Technology) , in 2022, about 3 in 5 individuals were offered and accessed their online medical records or patient portals.

Billing 52

Billing Follow-Up Communication Insurance 52

Health Prime

AUGUST 10, 2023

When your practice is understaffed, it can lead to increased stress, decreased efficiency, and compromised patient care. According to the 2022 ACHE’s Top Issues Confronting Hospitals survey , workforce challenges emerged as the foremost concern for hospital CEOs, ranking number one on their list of priorities.

Medication 40

Medication Scheduling Billing Patient Care 40

Health Prime

JANUARY 24, 2024

The healthcare industry is in a constant state of evolution, developing new tools and strategies to enhance physician performance and patient satisfaction. These ongoing industry trends can also facilitate physicians’ tasks, allowing them to focus on patients while ensuring proper revenue collection.

Billing 52

Billing Communication Appointments Medication 52

Mobius MD

FEBRUARY 14, 2024

Another large player in the ACI space is Nuance, the company behind Dragon Medical Dictation, which was acquired by Microsoft in 2022. Typically, physicians will read the note directly after the patient visit to make any edits before saving it to the chart. Nuance’s ACI technology is DAX Copilot , which is now embedded in Epic EHRs.

Documentation 52

Documentation HIPAA Patient Satisfaction Medication 52

ACMA Blog

OCTOBER 8, 2024

Automating the PA process using AI can be engineered to expedite the approval process for healthcare providers, ensuring patients receive timely access to medications. Improving patient satisfaction and enabling healthcare professionals to focus more on delivering quality care rather than going through administrative hurdles.

Medication 40

Medication Insurance Documentation Follow-Up 40

CollaborateMD

JANUARY 5, 2024

billion in 2022. With clear and accurate billing, patients have fewer questions which leads to faster payments. RELATED ARTICLE: 5 Tips for Better & Faster Medical Billing Enhanced Patient Satisfaction Happy patients are essential to your long-term success Easy access to care and privacy are top concerns for patients.

Billing 52

Billing Medication Follow-Up Insurance 52

Relias

MAY 24, 2023

Nursing staff shortages lead to high patient-to-nurse ratios, which can threaten both nurses and patients. In a 2022 ConnectRN survey , 65% of nurses reported inadequate staffing. ECRI , a healthcare technology and safety company, reported staffing shortages as the top patient safety concern of 2022.

Patient Safety 52

Patient Safety Unit Organization and Environment Huddles/Rounds De-Escalation 52

Relias

MAY 24, 2023

Nursing staff shortages lead to high patient-to-nurse ratios, which can threaten both nurses and patients. In a 2022 ConnectRN survey , 65% of nurses reported inadequate staffing. ECRI , a healthcare technology and safety company, reported staffing shortages as the top patient safety concern of 2022.

Patient Safety 52

Patient Safety Unit Organization and Environment Huddles/Rounds De-Escalation 52

Health Populi

OCTOBER 26, 2022

adults online in mid-August 2022. Millions of people received COVID-19 vaccinations from pharmacies in their communities, close to home, experiencing high levels of patient satisfaction. CVS Health, one of the two largest pharmacies operating in the U.S. More on the importance of trust in pharmacists in the Hot Points, below).

Patient Satisfaction 71

Patient Satisfaction Insurance Medication Patient Experience 71

Mobius MD

FEBRUARY 18, 2025

20 minutes is the average time patients wait in the office before seeing a provider. How Do Wait Times Impact Patients? Its no surprise that long wait times hurt patient satisfaction. Preventative Medicine Reports , 2022 People often avoid seeking medical care even when they suspect it may be necessary.

Appointments 52

Appointments Scheduling Patient Satisfaction Patient Experience 52