Healthcare Dive - Practice Management

JUNE 16, 2025

Daily Dive M-F Payer Weekly Every Wednesday IT Weekly Every Thursday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. of physicians reported at least one symptom of burnout in 2023. That, Pelo asserts, could lead to significant improvements for both healthcare systems and patient experience.

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Follow-Up Medical Coding Documentation Patient Experience 111

Healthcare Dive - Practice Management

JUNE 16, 2025

Daily Dive M-F Payer Weekly Every Wednesday IT Weekly Every Thursday By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. Disparate systems lead to disconnected experiences. Fragmented architecture can fuel poor patient experiences and negatively impact satisfaction with healthcare services.

Patient Care 52

Patient Care Follow-Up Patient Experience Patient Records 52

Health Populi

MAY 27, 2025

This year, we learn that outpatient care and pharmacy were the two line items most responsible for driving the PPO cost up to over $35K: pharmacy costs rose 9.7% for the average patient. MMI is quick to note that an “average patient” in the study methodology is based on the original MMI family for tracking consistency.

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Billing Outpatient Care Follow-Up Medication 71

Health Populi

NOVEMBER 28, 2023

Every year when American Thanksgiving weekend comes along, you’ll find folks involved in digital imaging flocking to chilly Chicago to convene at McCormick Place for the 2023 annual meeting of the Radiological Society of North America — RSNA for short. It is up to us to adapt and embrace it, or be left behind.

Communication 87

Communication Triage Diagnostics Outpatient Care 87

Health Prime

MAY 2, 2024

According to The State of Mental Health in America 2023 , 28% of all adults with a mental illness reported that they were not able to receive the treatment they needed. there is only one mental health provider for every 350 individuals , reducing the possibility of patients getting the care they need.

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Health Populi

JULY 7, 2023

In the 2023 Patient Consumer Survey report, the topline lesson is that “cost and location drive patient decisions, while service and comfort drive experience.” JLL has built up its global expertise in real estate and finance for over 200 years, starting life as Jones Lang LaSalle in 1783 in London.

Appointments 118

Appointments Follow-Up Hospital Medication 118

Health Populi

APRIL 18, 2023

On the demand side, patients are taking on more demanding roles as consumers with high expectations for service, convenience, and safe care delivered closer to home — or at home. This dynamic informs The Future Health Index 2023 report from Philips, launched this week at HIMSS 2023.

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Acute Care Hospital Collaboration Follow-Up 62

Health Populi

SEPTEMBER 25, 2023

Three in four nurses working in hospitals care about the success of their institution — “they show up and gown up…yet only 57% feel a sense of ownership in their hospitals, leaving leaders to expect 100% quality to be delivered by about half of the nursing workforce.”

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Health Populi

SEPTEMBER 12, 2023

That 1 in 2 clinicians is significantly greater than the global 37% of physicians and nurses thinking about leaving their roles in the next 3 years, according to the report Clinician of the Future 2023 from Elsevier. clinicians for the 2023 research (fielded in April and May 2023).

Collaboration 101

Collaboration Follow-Up Care Plan Communication 101

Health Populi

APRIL 19, 2023

People have expanded their definitions of health in 2023, with mental health supplanting physical health for the top-ranked factor in feeling healthy. In 2023, it’s much harder to take care of my health, consumers say. In the U.S., that delta is 11 points worse, the second chart graphs, with the U.S.

Follow-Up 62

Follow-Up Insurance Communication Patient Experience 62

Health Populi

JUNE 11, 2024

between 2023 and 2024, according to the 2024 Milliman Medical Index. This year, I opted for a 2025 Subaru Forester and a year’s tuition for a New Mexico resident living off-campus for 2023-24 attending University of New Mexico. Health care costs for an “average” person covered by an employer-sponsored PPO in the U.S.

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Medication Follow-Up Billing Insurance 77

Health Populi

APRIL 1, 2024

The overall takeaway for patients in this study is that health care is disconnected from consumers, in the words of the JPM/InstaMed report. This Health Populi post focuses on the consumer-patient-as-payer aspects of the report.

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Billing Follow-Up Communication Medication 87

Health Populi

JULY 24, 2023

” The quid pro quo value exchange is that GNC ramps up its membership list of consumers for the program and the promise of other purchases from the virtual or brick-and-mortar “front of the store.” consumers, found in the latest Beryl Institute-Ipsos Px Pulse survey published for July 2023.

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Insurance Acute Care Billing Follow-Up 118

Health Populi

SEPTEMBER 14, 2023

The study was conducted among 6,000 people living in Germany, Spain, the United Kingdom and the United States, fielding 1,500 interviews in each of the four countries in March 2023. survey sample included 375 people identifying as Black, White, Hispanic, or Asian/Indigenous (summing to the N of 1,500). The second graphic focuses on the U.S.

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Follow-Up Best Practices Diagnostics Patient Experience 90

Health Populi

MARCH 13, 2024

The 2023 Edelman Trust Barometer gauged U.S. adults’ levels of trust in health care services and suppliers, finding the greatest trust lies with a consumer’s local pharmacy (for 77% of consumers), followed by hospitals (for 73% of people) and in third rank, health technology (63%). The 2023 Edelman Trust Barometer gauged U.S.

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Collaboration Best Practices Triage Follow-Up 108

Health Populi

DECEMBER 7, 2022

For many years, I have followed the activities of CHPA, the Consumer Healthcare Products Association , and have participated in some of their conferences. In 2023, CHPA hopes to deploy similar programs based on the learnings from the Dollar General pilot expanding in the dollar channel and through community-based pharmacies.

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Collaboration Patient Experience Follow-Up Medication 62

Health Populi

JULY 10, 2023

Today and tomorrow are Amazon Prime Days, 2023 style, when you can fetch bargains on lots of electronics (esp. 144 was also the deal Amazon first extended for a year’s introductory offer in February 2023 once the company’s acquisition of One Medical was completed.

Medication 54

Medication Follow-Up Appointments Insurance 54

Health Populi

SEPTEMBER 5, 2024

I referred to that experience here in Health Populi several years ago when discussing health care access and transparency. Fast forward and we’re in the next-gen of direct-to-consumer models, with Lilly Direct and PfizerForAll launching programs that get up-close-and-personal with patients for medicines delivery and support services.

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Follow-Up Medication Tests Patient Experience 62

Coronis Health

DECEMBER 22, 2023

SPECIAL ANNOUNCEMENT SUMMARY: As we close 2023 and look towards the new year of reporting with CMS, we walk through the requirements and changes CMS has made. MIPS Value Pathways In 2023, CMS introduced the MVP reporting pathway as a method to simplify the entire process of reporting measures to CMS.

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Follow-Up Scheduling Patient Safety Patient Experience 52

Relias

APRIL 18, 2025

Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. That means offering the best experience and care is undeniably important. Follow these steps to ensure your organization is leveraging this critical metric: 1.

Patient Experience 40

Patient Experience Patient Satisfaction Best Practices Hospital 40

Health Prime

JANUARY 24, 2024

between 2023 and 2032. Specifically, medical providers must invest in robust telehealth solutions to facilitate virtual consultations, remote patient monitoring, and seamless patient communication. The focus is shifting significantly from mere video consultations to comprehensive virtual care experiences.

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Billing Communication Appointments Medication 52

Walker Info - Patient Experience

FEBRUARY 2, 2023

The seven themes we’ve discussed in our CX Now series so far have all been building up to this critical aspect of customer experience. The CX Leader Podcast Life in the Fast Lane Released: January 31, 2023 Listen to more episodes. What do we mean by speed? by not making the customer repeatedly provide identifying information.

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Customer Service Follow-Up Patient Experience Communication 52

CollaborateMD

JUNE 18, 2024

It will define patient engagement and examine its significance. This guide will set your practice up for success in the fast-evolving healthcare landscape. It’s an exciting time to be operating, and positive patient outcomes have never been more accessible. This, in turn, boosts patient engagement.

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Appointments Scheduling Patient Satisfaction Communication 52

Accepted Blog

SEPTEMBER 17, 2024

Part of what you do when you sign up for medicine is like you didn’t sign up to sit in the classroom. You signed up to go in the hospital and see patients. A lot of them talk about where they grew up or who influenced them during their careers. They’re way up there. This past year was 501 to 527.

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Admissions Medication Follow-Up Hospital 52

Health Populi

APRIL 16, 2024

This post follows up Part 1 of a two-part series I’ve prepared in advance of the AHIP 2024 conference where I’ll be brainstorming these scenarios with a panel of folks who know their stuff in technology, health care and hospital systems, retail health, and pharmacy, among other key issues. For 2030, consider….

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Follow-Up Insurance Tests Hospital 77

Health Populi

APRIL 8, 2024

He asserts that the obvious hack consumers would do is to spend less on food, but the math doesn’t add up, he shows in the first bar chart. In 2023 and 2924, obesity met its match quoting from the Science magazine cover lauding weight loss drugs as breakthrough of the year.

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Insurance Follow-Up Billing Medication 77

Health Populi

APRIL 12, 2024

The pandemic era relaxation of state licensure requirements addressed this chasm, providing greater access to patients who needed services as well as de-tabooing that access when patients felt nervous about in-person visits to therapists in a community, in-person setting. In fact, most people living and working in the U.S.

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Appointments Hospital Follow-Up Billing 83

Health Populi

JUNE 24, 2024

He pointed to a visit to an emergency room, where “the debt is taken on unexpectedly and in a time of crisis,” as well as consumers dealing with “complexities with insurance” (consider: out of network providers, lack of up-front cost estimates, and trauma which prevents one from “shopping” for care).

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Medication Billing Insurance Follow-Up 62

Health Populi

JUNE 25, 2021

In the “NewTopia” for later next year into 2023, David presented a portfolio of color-palettes rooted in themes like foundation, heart, embryo, earthed, supernatural, and wake-up, among others. See an iconic one at the end of the post, below). This model received 30,000 pre-orders, David said, before its launch.

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Follow-Up Hospital Medication Patient Experience 71

Health Populi

DECEMBER 22, 2022

Entering 2023, U.S. Our unifying human field theory starting off 2023 is being sick of being sick. Financial health beats physical health priorities entering 2023. We enter 2023 with home economics setting our tables as a context for our overall health and well-being. 2023’s journey toward value in health care.

Insurance 62

Insurance Medication Patient Experience HIPAA 62

Health Populi

JULY 25, 2023

Patients’ perceptions of health care quality and experience have fallen in the three years since 2020, based on a July 2023 update from The Beryl Institute – Ipsos Px Pulse study. adult patients ranked as “very good or good” in June 2020. Start with health care quality, which 58% of U.S.

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Follow-Up Communication Patient Experience Appointments 62

Health Populi

MAY 28, 2023

Welcome to this year’s portfolio of the Most Trusted Brands 2023 , a special report from Morning Consult that, annually, paints a picture of what everyday life for everyday people is about. consumers from data gathered in March-April 2023. And in 2023, trust still ranks high for Cheerios, VISA, UPS, and The Weather Channel.

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Follow-Up Hospital Insurance Patient Experience 62

Health Populi

JUNE 16, 2025

For example, Companies spent more than $1 billion on ads for weight loss and diabetes medicines in 2023, up 51% from the prior year, according to new data from advertising analytics firm MediaRadar. Social media outlets, like TikTok, are also popular platforms for patients sharing personal experiences using this group of meds.

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Follow-Up Communication Patient Experience Hospital 62

Health Populi

JUNE 1, 2023

Welcome to 2023 Axios Harris Poll 100 list of companies U.S. In this, today’s, Health Populi blog, I consider The 2023 Axios Harris Poll 100 reputation rankings in light of what we learned from the Morning Consult Most Trusted Brands 2023 study I discussed earlier this week here in Health Populi. Not so much.

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Insurance Follow-Up Collaboration Medication 62

Health Populi

MAY 30, 2023

Welcome to 2023 Axios Harris Poll 100 list of companies U.S. In this, today’s, Health Populi blog, I consider The 2023 Axios Harris Poll 100 reputation rankings in light of what we learned from the Morning Consult Most Trusted Brands 2023 study I discussed yesterday on this site. FTX and The Trump Organization?

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Insurance Follow-Up Collaboration Medication 71

Health Populi

MAY 29, 2023

Welcome to 2023 Axios Harris Poll 100 list of companies U.S. In this, today’s, Health Populi blog, I consider The 2023 Axios Harris Poll 100 reputation rankings in light of what we learned from the Morning Consult Most Trusted Brands 2023 study I discussed yesterday on this site. FTX and The Trump Organization?

Insurance 62

Insurance Follow-Up Collaboration Medication 62

Health Populi

FEBRUARY 5, 2025

I follow Professor Scott Galloway in my Instagram feed as he is, for me, a trusted source on information into Our Digital Lives. adult cell phone usage and habits (2023 data), telling us that 9 in 10 people check their phone within the first 10 minutes of waking up. This week he posted this chart on U.S.

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Follow-Up Patient Experience 62