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Top 4 Service Recovery Strategies for Turning Feedback Into Action

Relias

Here are four best practices for effective service recovery, enabled by modern experience management strategies. Similar articles Top 4 Service Recovery Best Practices The Waiting Game: Turning Wait Time into a Positive Patient Experience 1. rude, confused, pain). rude, confused, pain).

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Why Your Organization Needs a Learning Management Platform

Relias

As your organization brings on more staff, expands its services, or even opens multiple locations, a learning management platform can scale up to match this growth. Nurture a culture of learning with a learning management platform First and foremost, platforms that contain high quality content can lead to better training results.

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Creating Effective Training Programs in Post-Acute Care

Relias

Training post-acute care professionals is essential to providing high-quality care and to the success of your organization. Six strategies to improve your training programs Here are six strategies that can make your training programs more effective and help improve care outcomes: 1.

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How Diversity, Equity, and Inclusion Can Influence Healthcare

Relias

Equity: Ensuring healthcare workers have what they need to do their jobs and patients have what they need in and out of treatment settings to effectively benefit from best practices in treatment (not to be confused with equality). The following strategies are key factors to consider as healthcare organizations approach DEI efforts.

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Nursing Maneuvers for Shoulder Dystocia

Relias

While shoulder dystocia is not a common occurrence — statistics show it occurs in only up to 2% of births — it can cause complications for the parent and baby without rapid intervention. Studies indicate that better outcomes are directly tied to a prompt response from care teams, making the nurse’s role in shoulder dystocia a vital one.

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10 Top Reasons to Pursue Your MSN

Minority Nurse

Completing a master’s in nursing (MSN) allows nurses to practice with greater autonomy, hold a higher position in leadership, or educate future nurses. Types of MSN Degrees There are numerous types of MSN degrees, making it essential to know your long-term goals as a nurse before selecting which path you will follow.

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Meet a Champion of Nursing Diversity: Shelise Valentine

Minority Nurse

Nursing is dynamic as patients, acuity, staffing, and medical best practices constantly change. This was at a Level 4 acute care hospital, and I was exposed to many complicated, high-risk patients and pregnancies. The inception of best practices. And finally, one day, she said I did!