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Reducing Errors in Revenue Cycle Management: Documentation and Coding

Relias

In an ideal world, accurate documentation and precise coding should ensure smooth claims and timely payments, but even small missteps can cause major disruptions. Reducing errors in revenue cycle management, such as documentation and coding errors, can help prevent some of most persistent threats to healthcare revenue integrity.

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Understanding the “Big Beautiful Bill”: What Acute Care Providers Need to Know

Relias

The One Big Beautiful Bill Act (OBBBA) , passed into law on July 4, 2025, includes major healthcare policy changes affecting all levels of acute care. Implications for acute care providers in rural markets As rural health systems prepare for what’s ahead, clinical leaders are emphasizing the importance of implementation.

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New Discharge Transfer Gateway to Replace Transfer and Discharge Navigators

Connect Care Bytes Blog

For IFTs, the Gateway provides distinct pathways for Connect Care and non-Connect Care destinations, and whether the transfer is within Alberta or out-of-province. Selecting the best path ensures that the right information is reviewed, actions are taken and documentation is completed. ASAP, Critical Care).

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What’s Trending Now for Nurse Leaders

Emerging RN Leader

Sherman, EdD, RN, NEA-BC, FAAN As we approach the end of 2024, the trending topics that nurse leaders are talking about right now include the following: The work of nurses, especially in acute care environments, is increasingly complex due to higher patient acuity, sustained patient volumes, and documentation requirements to achieve full […] (..)

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Revenue Cycle Staffing Challenges: Tackling Staff Shortages and Burnout

Relias

Consider using tools to: Automatically check eligibility and benefits Monitor claim status Identify coding inconsistencies Flag documentation gaps Only 27% of healthcare RCM leaders say they’re actively considering AI to increase efficiency, proving that there’s still opportunity to grow.

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Can EHRs Expand to Become Health Systems’ “Platform of Platforms” (UDHPs)?

The Healthcare Blog

1) EHRs Currently Own the Customer Relationship Fueled by federal HITECH incentives and mandates, health systems have made significant investments in their existing EHRs: As of 2021, 96% of non-federal acute care hospitals in the U.S. had adopted a certified EHR. Many existing clinical workflows are built on EHRs.

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Top 4 Service Recovery Strategies for Turning Feedback Into Action

Relias

Establish clear workflows that outline who receives alerts, who follows up, and how to document resolution efforts. Set clear response protocols Experience management platforms allow you to set alerts based on low scores or flagged keywords (e.g., rude, confused, pain). But alerts are only useful if staff know what to do with them.