Minority Nurse

NOVEMBER 18, 2024

Losing Touch In far too many provider-patient encounters, the art of communication is lost, seemingly forgotten in the rush of things to do. Doctors see patients in rushed 15-minute appointments, often without a cursory physical exam. We stare at our computer screens and fail to make eye contact.

Patient Experience 52

Patient Experience Discharges Physical Exams Acute Care 52

Mobius MD

DECEMBER 11, 2024

Gather patient information before the appointment One of the simplest ways to reduce patient wait times is by preventing delays at check-in. Streamlining data and paperwork collection will help patients be ready for an appointment when they arrive at the office.

Patient Satisfaction 52

Patient Satisfaction Appointments Medical History Patient Experience 52

We Care Online

JANUARY 15, 2025

Arranging appointments for tests and procedures. Document and communicate with the healthcare team. Communication skills. Health Unit Coordinators perform crucial administrative functions in hospitals, clinics, and healthcare facilities, freeing up medical staff to spend more time with patients. Healthcare documentation.

Health Unit Coordinator 98

Health Unit Coordinator Unit Organization and Environment Medical Terminology Certification 98

Practice Index

JUNE 19, 2025

It’s time to appoint a lead One of the headline recommendations is for each practice or PCN to appoint a named lead to champion interpreting services. We’ve all experienced the frustration of delayed or cancelled appointments due to language barriers. We’ve also seen the impact poor communication can have on health outcomes.

Appointments 52

Appointments Follow-Up Communication Patient Records 52

Medical Economics

JUNE 25, 2025

Practices must choose models based on patient demographics and strategic priorities, ensuring clear communication and robust digital tools. Regardless of the path chosen, clear communication is essential. Practices must articulate which services are covered, when payments are due and any remaining out‑of‑pocket costs.

Patient Experience 95

Patient Experience Billing Insurance Appointments 95

Physicians Practice

JULY 8, 2025

Vendors routinely slip automatic price escalators into renewals; over-ordering ties up thousands of dollars in inventory that expires on the shelf; and a single unplugged power strip or unfilled appointment slot can erase the margin on an entire patient visit.

Billing 107

Billing Communication Documentation Patient Satisfaction 107

CollaborateMD

JUNE 25, 2025

Once your practice reaches a certain size, juggling daily tasks like scheduling appointments, verifying insurance, managing patient communication, and ensuring accurate billing can become frustratingly complex and slow down operations. Learn More: See Communication Tools in Action.

Patient Care 52

Patient Care Billing Patient Satisfaction Appointments 52

Northwest Career College

APRIL 9, 2025

Enhance Patient Communication Good communication skills will help the Medical Assistant build trust and ensure patients understand their treatment plans. Here, the focus is to enhance these much-needed communication skills for a better patient experience. Improved listening and explaining increase patient comfort and support.

Medical Assistant 40

Medical Assistant Medication Patient Satisfaction Follow-Up 40

Phlebotomy Careers

JUNE 23, 2025

Practise⁢ Good Communication: Develop excellent interpersonal⁢ skills to make patients comfortable. Reflect on the day’s work and prepare for tommorow’s appointments. This role ⁤combines technical skill, ‌communication, ‌and compassion, making it‌ both ‌challenging and rewarding.

Certification 40

Certification Medical Terminology Sterilization Medical History 40

Northwest Career College

DECEMBER 18, 2024

Not only do you help organize appointments and handle paperwork, but youre also responsible for ensuring patients feel welcome and comfortable. Explain in detail Communication must be clear at all times. Communicate with the patient in terms they will understand or will explain things best to them.

Medical Administrative Assistant 40

Medical Administrative Assistant Customer Service Medication Appointments 40

Medical Economics

JULY 1, 2025

Patients are comfortable with AI in operational tasks like prescription refills and appointment scheduling but wary of its role in diagnosis and treatment. Trust in AI requires clear communication, with patients preferring direct information from physicians about AI's role in their care. It also presents a business case.

Appointments 58

Appointments Documentation Patient Support Communication 58

Phlebotomy Careers

JUNE 21, 2025

Phlebotomy Training Programs Training programs are ‌available through community ⁤colleges, technical schools, and healthcare institutions.‌ Throughout her shift, she ⁤patiently explains the blood draw procedure to anxious​ patients, performs venipunctures ⁣with precision, and ensures all samples are accurately labeled and stored.

Certification 40

Certification Diagnostics Outpatient Care Sterilization 40

Phlebotomy Careers

JUNE 21, 2025

Develop soft skills : Empathy, patience, ​and clear communication are essential. Her day begins with preparing her ⁢workspace and reviewing scheduled patient appointments. Maintain certification through continuing education requirements. gain hands-on experience : Volunteer or seek internships if possible.

Unit Organization and Environment 40

Unit Organization and Environment Certification Continuing Education Diagnostics 40

Phlebotomy Careers

JULY 14, 2025

Patient Interaction and Care Welcoming Patients: ‌Phlebotomists are often‌ the first healthcare personnel patients ⁣interact with during blood draw appointments, requiring a friendly and professional attitude. Tracking Specimen Status: Monitoring the‌ status of specimens and communicating with lab staff.

Sterilization 40

Sterilization Diagnostics Follow-Up Tests 40

Physicians Practice

JUNE 24, 2025

Likewise, flow-oriented layouts have been linked to higher staff productivity and fewer late appointments. Research shows that design cues such as soft lighting and muted earth tones can drop perceived wait times by as much as 25%, even when actual waits remain unchanged. Read the findings.

Diagnostics 52

Diagnostics Billing Communication HIPAA 52

Phlebotomy Careers

JULY 5, 2025

First-Hand Experience: A Day in the Life of a Phlebotomist Starting your day as a phlebotomist involves preparing equipment, reviewing scheduled appointments, and ‍adhering to strict safety protocols. Career⁢ Advancement : Opportunities to specialize or advance into⁣ supervisory roles or medical technology.

Certification 40

Certification Sterilization Diagnostics Continuing Education 40

Phlebotomy Careers

JUNE 19, 2025

Develop​ good communication skills to ease patient anxiety. Practical ‌Tips for Aspiring Phlebotomists if you’re considering⁢ a career as a phlebotomist, here are some practical tips: Start with accredited training programs to ensure quality education. Practice different blood collection techniques regularly.

Sterilization 40

Sterilization Certification Diagnostics Documentation 40

Mobius MD

NOVEMBER 26, 2024

Enhancing the patient experience includes improving healthcare equity, access to care, communication, and patient outcomes and safety. Use pre-visit planning and pre-appointment lab testing to reduce time wasted on the review of follow-up results.

Documentation 59

Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Prism Career Institute

JULY 1, 2025

Practical nurses continue to use this technology to assist patients with limited mobility, who are far from a healthcare venue, or who prefer having an appointment from the comfort of home. Any observations of their activity can help determine at-home steps for care, or if a patient should come in for an appointment.

Appointments 52

Appointments Scheduling Follow-Up Medical History 52

EvidenceCare

MARCH 18, 2025

Dr. Aaron Wilcox But what we’re most proud of is that we’re liberating these appointments for other needsmaking it easier for departments to see consultations and for surgical teams to handle minor procedures. Meghan Huffman One promising use case is AI-assisted virtual care. Standardizing Diabetes Care with Technology Dr.

Discharges 130

Discharges Hospital Appointments Patient Safety 130

CollaborateMD

JUNE 20, 2025

With a platform that collects and connects data across billing, scheduling, clinical care, and patient communication, CollaborateMD allows your staff to focus on delivering better outcomes while we handle the behind-the-scenes complexities. CollaborateMD was built with integration in mind.

Billing 52

Billing Appointments Collaboration Patient Safety 52

Mobius MD

MARCH 14, 2025

How to Take Control of Your EHR Inbox Whether your goal is to reclaim time or improve patient communication, these 14 tipsinspired by Jay Winner, MD will help. Forwarding urgent messages to a triage nurse can help determine whether a patient needs an appointment, urgent care, or an ER visit.

Huddles/Rounds 59

Huddles/Rounds Triage Scheduling Follow-Up 59

Medical Economics

JUNE 30, 2025

Independent physicians and other clinicians handle it themselves, squeezed between patient appointments and family obligations. Provider directories get outdated quickly due to attestation lapses, leading patients to book appointments with doctors who aren’t actually available. Large health systems hire dedicated credentialing staff.

Insurance 94

Insurance Appointments Medication Patient Care 94

Prism Career Institute

JULY 7, 2025

Being a people person, using effective communication practices, or being a team player fits well within typical medical assistant responsibilities. For administrative duties, they’ll want to get a sense of a candidate’s communication skills when dealing with people face-to-face or over the phone.

Medical Assistant 52

Medical Assistant Medication Bookkeeping HIPAA 52

Arkenea

JUNE 20, 2025

Advanced Scheduling Optimization Contemporary EHR scheduling modules incorporate sophisticated algorithms that optimize appointment scheduling based on provider availability, patient preferences, clinical requirements, and revenue considerations.

Documentation 52

Documentation Billing Scheduling Insurance 52

Health Prime

NOVEMBER 20, 2024

On the other hand, for medical practices, these long wait times can disrupt the scheduling flow, causing delays in subsequent appointments and reducing overall efficiency. Poor communication Effective communication is crucial during your revenue cycle process; however, check-in is paramount.

Medication 52

Medication Patient Satisfaction Communication Insurance 52

Valant

JUNE 24, 2025

When selecting telehealth tools, think like a patient: intake forms need to be easy, appointment reminders should arrive on time, and session access should work on the first try. You need reliable systems for scheduling, billing, intake, and internal communication.

Documentation 52

Documentation HIPAA Scheduling Communication 52

Northwest Suburban College

DECEMBER 19, 2024

Dental assistants coordinate appointments to prevent conflicts and minimize wait times, enhancing patient satisfaction. Often the first contact point, dental assistants must exhibit excellent communication to address patient inquiries, ensure clarity, and foster positive relationships between patients and the dental office.

Patient Records 52

Patient Records Patient Satisfaction Communication Continuing Education 52

We Care Online

NOVEMBER 5, 2024

Source: Pixabay The Rise of Digital Healthcare Platforms With the widespread adoption of smartphones and internet access, patients are increasingly using digital tools to seek information, schedule appointments, and consult healthcare providers.

Medication 52

Medication Follow-Up Patient Satisfaction Appointments 52

Prism Career Institute

MAY 6, 2025

They also may work with a patient to schedule any follow-up appointments. To perform administrative tasks well, a medical assistant needs to apply their communication skills and demonstrate attention to detail. Administrative Medical Assistant Duties Even when they aren’t helping patients, medical assistants stay busy.

Medical Assistant 52

Medical Assistant Medication Follow-Up Bookkeeping 52

NHA Now

JUNE 30, 2025

Key Key Takeaways: Patients can bring difficult feelings into the clinic, sometimes because of diagnoses, or communication problems, or even issues at home. Mr. Doe is not feeling well, and has been waiting for his appointment for 20 minutes. We can’t control how our patients behave, but we can control how we react.

Follow-Up 52

Follow-Up Appointments Collaboration Scheduling 52

Practice Builders

JUNE 8, 2025

Healthcare providers are implementing various AI tools that improve communication and provide a customized experience. Easily schedule appointments, register patients, and manage EHR/EMRs without hassles or delays. Society is increasingly focusing on personalized models of patient care. How can you solve the problem?

Patient Experience 52

Patient Experience EHR / EMR Medical Coding Medical History 52

Northwest Career College

JUNE 25, 2025

Ensuring comfort for the patient during all moments of the appointment in the chair. Communication is necessary between the dentist and the patient in every appointment. Handing instruments to the dentist during procedures. Suctioning, managing suction devices to keep the patient’s mouth clear.

Sterilization 40

Sterilization Appointments Best Practices Communication 40

Phlebotomy Careers

JULY 8, 2025

Practical Tips for a Successful Blood Draw Experience Preparing⁤ for your upcoming phlebotomy appointment can make the process smoother: Stay Hydrated: Drink plenty of​ water beforehand to make veins more accessible. Remember to stay prepared and communicate openly with your healthcare providers for the best outcomes.

Tests 40

Tests Diagnostics Sterilization Scheduling 40

Northwest Career College

JUNE 29, 2025

Solution : Clear Communication: Explain the process step by step and reassure the patient. Hydrate: Ask patients to come in hydrated on the day of the appointment by drinking water to facilitate the visibility and flow of the veins. Stay Cool: Your confidence can reduce your anxiety.

Sterilization 40

Sterilization Follow-Up Appointments Communication 40

We Care Online

OCTOBER 28, 2024

Convenience and Time Savings Telehealth appointments save time for both patients and healthcare providers. Rather than sitting in a waiting room or spending hours commuting to and from appointments, patients can log into a video call from their home, office, or even while traveling. which ensures that patient information is protected.

Appointments 73

Appointments Follow-Up Physical Exams Vital Signs 73

Northwest Career College

JUNE 12, 2025

Be Professional and Friendly It’s important how you communicate at the front desk. Safeguard Patient Privacy (HIPAA) As a front desk employee, you will work with confidential information about private patients, including their names, health information, and appointment details. Don’t use slang, and never give brief answers.

Medical Administrative Assistant 40

Medical Administrative Assistant HIPAA Customer Service Communication 40