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How pay-first and direct primary care models are reshaping practice finances and patient experience

Medical Economics

Enter into this climate two emerging payment approaches that are gaining traction: the pay‑first model, which collects copays, deductibles and any postvisit balances up front, and the direct primary care (DPC) model, which replaces fee‑for‑service billing with a flat subscription fee for primary care services.

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A ‘SEET’ at the Table: Managing the Four Drivers of Patient Experience

Walker Info - Patient Experience

Improving Access and Outcomes Using Success, Effort, Emotion, and Trust Metrics A nurse enters a hospital room for a routine blood draw. She greets the patient, explains why she is there, and begins the task. Each a small but powerful gesture to ease the patients fear and transform the interaction into one of care and connection.

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Determining ROI in Digital Health

EvidenceCare

Dr. Chaudry outlined how data lives in hundreds of siloed systems—EMRs, LIS, RIS, billing platforms, scheduling tools—and each has its own formats, definitions, and communication protocols. And some benefits, like improving staff experience, are just the cost of doing business.” ” That rang true for me.

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5 Insights from Healthcare Leaders at Nashville Healthcare Sessions

EvidenceCare

Whether you’re leading a rural hospital, managing a regional health system, or overseeing a national network, these insights offer actionable strategies for balancing innovation with impact in today’s complex healthcare landscape. On the revenue cycle side, it’s critical to reflect all care in our bills.

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Insights from Digital Health Leaders at ViVE 2025

EvidenceCare

Aaron Wilcox, a general surgeon and care transformation leader at Kaiser, the concept of a patients care journey has evolved beyond simply moving them from one stage to the next. Instead, he sees an opportunity to integrate multiple services to support both hospital and overall wellness goals. But now, I think its about more than that.

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Overcoming the Top RCM Challenges of 2025

Health Prime

Overcoming these obstacles is crucial for maintaining operational effectiveness, preserving financial stability, and improving the patient experience.   Labor shortage in healthcare billing      Labor shortages are not exclusive to 2025; however, they seem likely to continue this year. million healthcare workers by 2026.

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The Complete Epic Implementation Guide For 2025

Arkenea

Epic Systems dominates the electronic health record (EHR) market, powering over 250 million patient records across the United States. Qualitative benefits encompass improved clinician satisfaction, enhanced patient experience, and stronger competitive positioning in the healthcare marketplace.