Forbes Healthcare
JUNE 14, 2025
I should have to live under the same benefit design, customer service, and network constraints as every other member. Congress and CMS should create a new category of Medicare eligibility that allows executives under 65 to voluntarily enroll in their own MA plans in a “test user” capacity.
Phlebotomy Careers
JUNE 26, 2025
Introduction to Phlebotomy Training Courses Phlebotomy involves the collection of blood samples needed for diagnostic testing, blood donations, and research. Patient Interaction Skills: Dialog, customer service, and handling difficult situations. What is a Phlebotomy Training Course?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Prism Career Institute
JULY 8, 2025
Phlebotomy is an expanding part of healthcare, with many working in testing centers drawing blood and collecting samples for providers. Learning the intricacies of medical coding and billing procedures helps students understand the importance of accurate code diagnoses and services to facilitate proper billing and reimbursement practices.
Health Populi
SEPTEMBER 6, 2018
Health Populi’s Hot Points: At this inflection point where patients and providers are coming together for virtual health, the third chart shows the gap between customer service levels expected by patients-as-consumers.
Relias
JUNE 18, 2024
The Angoff score is the lowest pass/fail cutoff score that a minimally qualified candidate is likely to achieve on a test. The score is calculated by using a panel of experts to determine the difficulty of each test question included in an assessment. What is an Angoff score?
MedicalGPS
SEPTEMBER 7, 2022
Endeavor for Excellence: Step 4 – Establish Performance Baselines If you have been following along for the redeployment of MedicalGPS’ service improvement program, this week we move into Step #4 — establishing baseline performance measures. The minimum score was 44.67%, which occurred in November of 2021. See Figure 2.
MedicalGPS
AUGUST 24, 2022
E4E has been field tested in hundreds of physician practices, in both primary care and specialty care settings, resulting in measurable, tangible improvements to practice workflow and customer service quality levels.
Expert insights. Personalized for you.
245 
Let's personalize your content