Relias

JUNE 3, 2025

Similar articles Top 4 Service Recovery Best Practices The Waiting Game: Turning Wait Time into a Positive Patient Experience 1. Relying solely on post-discharge surveys or online reviews means youre reacting too late. Collect feedback in real time The first step in recovery is knowing a problem occurred.

Best Practices 40

Best Practices Follow-Up Discharges Patient Experience 40

Health Populi

MARCH 10, 2025

Here is ECRI’s list of patient safety concerns a decade ago in 2015. as more patients get discharged to hospital-for-home and more acute-care workflows that fall on burdened caregivers (that is, family members and friends). Many more of these have to do with “technology” and devices (e.g.,

Patient Safety 78

Patient Safety Discharges Acute Care Diagnostics 78

Arkenea

JUNE 23, 2025

RAG systems can reduce this to minutes by: Instantly retrieving relevant studies from vast medical databases Summarizing key findings in the context of your specific research questions Identifying gaps in current research that align with your organization’s capabilities Comparing treatment outcomes across multiple studies with your patient population (..)

Documentation 52

Documentation HIPAA Discharges Medical Coding 52

Relias

MAY 19, 2025

Here are four best practices for effective service recovery, enabled by a modern experience management strategy. Relying solely on post-discharge surveys or online reviews means youre reacting too late. Over time, experience data reveals patterns: persistent pain points, gaps in communication, or breakdowns in handoffs.

Best Practices 40

Best Practices Follow-Up Discharges Communication 40

Relias

MAY 19, 2025

Use your experience data to identify common concerns like long wait times or unclear discharge instructions and make targeted improvements. Ensure that what patients see online matches what they experience in person. Identify trends and take action One bad review is a data point. Consistent themes are an opportunity.

Best Practices 40

Best Practices Discharges Patient Experience Follow-Up 40

Practice Builders

FEBRUARY 28, 2024

In the competitive landscape of healthcare, patient experience plays a pivotal role in shaping the success and reputation of medical practices. Understanding the significance of patient experience in healthcare is crucial for building trust, satisfaction, and fostering long-term relationships.

Patient Experience 90

Patient Experience Patient Satisfaction Appointments Communication 90

EvidenceCare

MARCH 11, 2024

GMLOS is calculated by taking the nth root of the product of the length of stay for a series of discharges, where ‘n’ represents the number of discharges. This calculation gives more accurate reflections of the typical patient stay because it reduces the skewness caused by extreme values.

Discharges 130

Discharges Admissions Patient Satisfaction Hospital 130

Relias

MAY 6, 2025

In healthcare, patient experience is of paramount importance. Understanding patients perspectives and feedback can help healthcare providers personalize and enhance the quality of care they deliver. Patient experience surveys capture and analyze feedback from patients about their healthcare experiences.

Patient Experience 40

Patient Experience Appointments Discharges Patient Records 40

Relias

MAY 6, 2025

Here are a few of the key takeaways from the conversation: The one clarifying question to uncover white spaces and improve experiences Riley Childrens wants to give patients a voice thats actually meaningful. The post Improve Patient Experience by Breaking Down Barriers Between People and Data appeared first on Relias.

Patient Experience 40

Patient Experience Best Practices Discharges Patient Satisfaction 40

Health Populi

FEBRUARY 9, 2021

George tells us about being discharged home after dealing with heart failure in the hospital. He is wearing his BioIntelliSense “BioSticker” which communicates vital sign metrics, used along with Philips remote patient monitoring program. Take George and Audrey.

Discharges 144

Discharges Hospital Follow-Up Vital Signs 144

Minority Nurse

FEBRUARY 21, 2024

In June 2021, Montefiore was evaluating performance improvement initiatives to enhance patient experiences and alleviate flow challenges and decided to open a discharge lounge. The idea of a discharge lounge isn’t new, but being assisted by the clinician with whom patients just bonded is.

Discharges 69

Discharges Unit Organization and Environment Performance Improvement Initiatives Hospital 69

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Follow-Up 52

Health Populi

JUNE 27, 2024

Patients’ experience with health care in the U.S. adult consumers’ perspectives defined “patient experience” (PX) as, “The sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.” The study into U.S.

Discharges 62

Discharges Appointments Scheduling Patient Experience 62

Guideway Care

DECEMBER 23, 2024

Key Takeaways Transitional Care Management (TCM) improves care coordination and significantly reduces hospital readmissions through a structured approach that encompasses patient follow-up and communication. Initiatives such as Project RED and BOOST augment care transitions by conducting follow-up calls with patients.

Discharges 52

Discharges Patient Satisfaction Follow-Up Transfers 52

EvidenceCare

MAY 29, 2024

The Patient Experience Work Group had ninety-five members, which seemed like a lot to Epic. Although it brought challenges, it necessitated virtual workgroups which offered more seats at the table for various stakeholders and ensured that the system was built with comprehensive input and engagement.

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Collaboration Documentation Discharges Medical History 130

Health Populi

JUNE 10, 2020

.” This wearable technology is part of the remote monitoring environment that clinically surveils patients for signs of deterioration which can then allow clinicians to intervene early and improve patient outcomes.

Hospital 149

Hospital Acute Care Unit Organization and Environment Vital Signs 149

Guideway Care

AUGUST 31, 2023

Multi-visit patients account for more than half of all readmissions in the United States. Readmission costs to Medicare is reported at $26 billion annually, with $17 billion of that amount spent on avoidable hospital intakes and readmissions after discharge, according to data from the Center for Health Information and Analysis.

Discharges 52

Discharges Hospital Follow-Up Patient Experience 52

Health Populi

FEBRUARY 12, 2020

In addition to providing over-the-counter meds and other products, the in-hospital shop will deliver patients’ orders to the bedside before they are discharged home. Publix announced that it would launch its 13th in-hospital pharmacy in August 2020, at the Halifax Health Medical Center in Daytona Beach, FL.

Discharges 103

Discharges Hospital Diagnostics Billing 103

Relias

MAY 6, 2025

Appointment reminders and missed appointment outreach Appointment reminders and missed appointment outreach not only improve patient punctuality and reduce no-show rates, but also demonstrate an organizations commitment to patient access and satisfaction.

Appointments 52

Appointments Discharges Follow-Up Best Practices 52

Health Populi

JANUARY 11, 2021

Medical literacy, such as understanding medical instructions following up procedures, lab tests, and inpatient discharges to the home. Financial literacy, especially key to U.S. health citizens’ health engagement given growing financial exposure to health care costs (e.g., high deductibles, coinsurance, and out-of-pocket copayments).

Follow-Up 78

Follow-Up Discharges HIPAA Tests 78

Relias

JUNE 2, 2025

Use your experience data to identify common concerns like long wait times or unclear discharge instructions and make targeted improvements. Ensure that what patients see online matches what they experience in person. Identify trends and take action One bad review is a data point. Consistent themes are an opportunity.

Best Practices 40

Best Practices Discharges Follow-Up Patient Experience 40

Health Populi

AUGUST 27, 2024

For early discharge monitoring , being moved from inpatient monitoring to home monitoring with follow-up care and support, again in the comfort and safety of that patient’s home.

Vital Signs 71

Vital Signs Hospital Collaboration Discharges 71

Health Populi

FEBRUARY 22, 2018

He presented evidence for the role of self care from various healthcare settings and geographies such as post-hospital discharge care with nurses and handymen in Baltimore, hypertension and self-monitoring in the U.K., Dr. Smith noted there’s a huge reservoir of untapped labor in patients.

Discharges 54

Discharges Hospital Medication Patient Experience 54

Relias

APRIL 18, 2025

Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. That means offering the best experience and care is undeniably important. This not only boosts morale but also aligns everyone in the organization toward the shared goal of improving patient experiences.

Patient Experience 40

Patient Experience Patient Satisfaction Best Practices Hospital 40

Health Populi

AUGUST 22, 2019

While patient portals are widely adopted, evidence is that patients largely do not tap into these and when they do, have sub-optimal “consumer” style experiences.

Hospital 67

Hospital Discharges Appointments Scheduling 67

Guideway Care

JANUARY 14, 2025

When patients are well-informed about their health issues and given proper instructions for care after discharge, there is a notable decrease in the rate of returning to the hospital. Advocates play an essential part in this process by providing education and ongoing support for post-discharge procedures.

Patient Advocacy 52

Patient Advocacy Patient Satisfaction Discharges Hospital 52

Arkenea

MARCH 9, 2025

These apps offer features such as telemedicine, patient engagement, wearables integration, AI-powered features, blockchain technology, and health monitoring, which can significantly enhance the quality of care and patient experience. Use Cases of a Hospital Mobile Application 1.

Hospital 52

Hospital Tests Follow-Up Appointments 52

Scrubs

JULY 20, 2023

From heartwarming encounters to hilarious quips and ridiculous exchanges, nurses from all over the world shared their best patient experiences: Admitting an elderly man, wife with him. It was a fantastic feeling discharging him. A big thanks to everyone that shared their patient experiences. I asked him.

Discharges 189

Discharges Patient Experience Medication 189

Health Populi

MAY 31, 2022

Amidst bullish forecasts for the promise of hospital-to-home discharges, the ability for many patients to make this migration would be a difficult bridge to cross. Earlier this year, McKinsey addressed how “Care at Home” ecosystems can reshape the way health systems — and people — envision patient care.

Hospital 94

Hospital Discharges Follow-Up Collaboration 94

Health Populi

JUNE 8, 2022

Consider: fighting health insurance appeals, crafting countless medical necessity letters, justifying being discharged against medical orders, and other battles fought hand-in-hand with her husband on behalf of Emmett and his well-being.

Patient Advocacy 174

Patient Advocacy Follow-Up Appointments Discharges 174

Health Populi

APRIL 2, 2019

With that in mind, I’ll remind Health Populi readers that the latest Edelman Trust Barometer saw a dramatic drop in trust between American health consumers and hospitals in this year’s 2019 research.

Medication 102

Medication Discharges Hospital Insurance 102

Health Populi

JULY 9, 2020

FYI, Press Ganey, a leading health care patient experience organization, has created an impressive library of resources addressing the pandemic, linked here.]. That re-shaping happened through experiences of the hospital’s clinical functions, caring behaviors, operations, and overall culture. Press Ganey asks.

Hospital 124

Hospital Discharges Collaboration Patient Experience 124

Health Populi

OCTOBER 1, 2022

Embed consumer principles in pricing, access, and patient experience processes, and, Tailor marketing based on specific consumer insights and lines of business. Healthcare providers can order groceries for a patient’s meal plan upon hospital discharge or to manage a chronic condition at home.

Insurance 71

Insurance Discharges Hospital Collaboration 71

Walker Info - Patient Experience

NOVEMBER 20, 2023

Among the process enhancements are utilizing it to allow patients to communicate (often through nurses) with their providers and allowing patient access while within the hospital so they can better understand treatment that is taking place and what steps remain on the road to discharge.

Follow-Up 52

Follow-Up Customer Service Discharges Tests 52

Relias

FEBRUARY 26, 2024

Emergency care Coordination of emergency care helps ensure that patients who come to the emergency department receive timely, appropriate, and high-quality care and are safely and effectively transitioned to the next level of needed care, whether it is inpatient, outpatient, or home-based.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

Guideway Care

JANUARY 14, 2025

In collaboration with a diverse healthcare team comprising various professionals, OCNs diligently work towards synchronizing comprehensive approaches designed around the specific needs of each patientthis synergy being paramount for streamlining impactful treatment protocols that aim at enhancing patient experiences as well as clinical outcomes.

Certification 52

Certification Hospice Interdisciplinary Team Collaboration 52

Sensible Medicine

FEBRUARY 6, 2025

Discharge planning is worse than ever. The hospital is breathing down your neck to discharge patients who still need care. That symbolizes the patient experience. Finally, you can hear a range of voices and opinions through the democratizing power of social media, though I suppose this is also a setback.

Discharges 279

Discharges Medication Hospital Patient Experience 279